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058-04 BOARD OF SUPERVISORS RESOLUTION PHASE ill NORTHERN SHENANDOAH VALLEY INTELLIGENT TRANSPORTATION PROJECT WHEREAS, the County of Frederick was a Charter member of the Northern Shenandoah Valley Intelligent Transportation System project; and WHEREAS, the project's original intent was to determine how to best deal with the widening of Interstate 81 and effectively address public safety issues during the project; and WHEREAS, the project has created regional partnerships between the jurisdictions of Clarke, Frederick, Warren, Shenandoah Counties, and the City of Winchester; and WHEREAS, the regional endeavor has expanded to incorporate private sector partners, such as Valley Health Systems, ComCare Alliance, Shentel, and various other private sector firms locally and nationally; and WHEREAS, the initial stages of technology have been deployed within each of the jurisdictions enabling a transfer of information through a national message broker; and WHEREAS, the public safety services within the County of Frederick and the region are on the verge of implementing cutting edge technology; and WHEREAS, Phase I and Phase II of the project have been completed with great success and are the focal point of national attention through the implementation of technology into the public sector arena; and WHEREAS, a continuation of the project has the potential for enhancing the delivery of public safety services within the County of Frederick and region; and WHEREAS, support for public safety continues to be a goal of the County of Frederick; and WHEREAS, the ability to address interoperability within the region is a priority to establish and retain continuity of service within the region; NOW, THEREFORE BE IT RESOLVED, that the Board of Supervisors of the County of Frederick endorses the continuation of Phase III ofthe project within the framework of the established partnership; and BE IT FURTHER RESOLVED THAT the Board of Supervisors encourages and supports regional cooperation through projects of this nature to enhance the public safety emergency preparedness mission of the County of Frederick and the neighboring jurisdictions. Adopted this 14th day of April 2004 by the following recorded vote: Richard C. Shickle ~ Gina A. Forrester Aye Barbara E. Van Osten Aye W. Harrington Smith, Jf. Aye Gary W. Dove Aye Lynda 1. Tyler Aye Bill MEwing ~ Resolution No. 058-04 Northern Shenandoah Valley E-Safety Network Initiative Grant Proposal February 27, 2004 The Counties of Frederick, Warren, Shenandoah, Clarke, and the City of Winchester are pleased to provide our response to solicitation number_, entitled, Request for Information, _ Program, Technologies and Processes Enabling Public Safety Interoperability. We hereby submit our proposal to deploy and demonstrate a multi-jurisdictional, multi-agency interoperable public safety communications system. The "Northern Shenandoah Valley E-Safety Network Initiative" will demonstrate interoperability by deploying for daily use an open standards-based, scalable multi-vendor communications system, comprised of a suite of applications and services which use it. The network to be deployed has already been developed and trialed over the last two years in an intensive public/private effort funded by a grant from the Virginia Department of Transportation. This involved the full range of emergency response agencies in this region. These technologies are currently in demonstration use in the NSV. The proposed demonstration will take this to the next level, allowing local, state and national officials to evaluate the effectiveness, costs and capabilities of the E-Safety Networkl in real world use through integration with legacy communication systems. It will also provide a platform for the demonstration of selected additional, interoperable services and applications, yet to be determined, by E-Safety Network participants, and it will integrate with other state emergency systems and programs. The Northern Shenandoah Valley E-Safety Network Initiative is unique in the country in the breadth of agency, and public/private cooperation, and among the very few which have developed and already proved in concept this kind of open, interoperable infrastructure. The E-Safety Network offers a relatively lower-cost approach to interoperable communications that is easily scalable. Also unique in its positioning as a regional-wide effort with multiple agency types, the Initiative represents an innovative and cooperative approach to emergency communications in rural America. As a joint initiative of five independent, neighboring local jurisdictions it presents an effort to address interoperable communications, mutual aid, and emergency management beyond the limits of traditional single jurisdiction and individual agency based communication systems. I. Background Best practices in information and network technology enable emergency response agencies to integrate and accelerate emergency communications in ways never before possible. Taking advantage of these new I The E-Safety Network is a unified emergency information architecture developed by the ComCARE Alliance. This architecture ties together the various data systems used by law enforcement, fire, emergency medical, public health, transportation and emergency rnanagernent/homeland security agencies. A wide variety of data sources can feed into the E- Safety Network. One common denominator is the use of standard XML data representations for events such as bio-terrorism and other health alerts, hazardous material incidents, vehicular emergency events, general responder notifications and public alerts, among others. 1 technologies, the Northern Shenandoah Valley E-Safety Network Initiative will demonstrate and deploy an interoperable communications system for voice and data in emergency response, emergency management, and homeland security. The E-Safety Network architecture is an approach to secure collection and selective publication of incident and emergency response information. It is not a specific company, system, or product, but rather a design pattern and set of operational and business rules through which a consortium of unrelated information and technology providers can cooperate to create vital, interoperable functionality fOF public safety and emergency response, at reasonable cost and in little time. The Virginia E-Safety Network Initiative is led by the emergency response leaders of the Northern Shenandoah Valley (NSV) ITS-Public Safety Initiative. Additionally, numerous private sector partners have been, and will be, invited to demonstrate their technologies as part of the Initiative. This system and architecture have been developed and tested in the five counties of the Northern Shenandoah Valley ITS- Public Safety Initiative for the last two years. In the last year they were used successfully to support a number of drills, including a state pneumonic plague exercise, a twenty-two county regional smallpox drill, and several multi-hazard drills in the NSV. We propose that the E-Safety Network be deployed in the Northern Shenandoah Valley of Virginia2, available to all emergency agencies within the region, for a trial period of one year. During this one-year trial period, the E-Safety Network will be used as a communications platform to support a wide variety of emergency response exercises and to test additional technology applications which may serve the specific interests of one or more emergency professions, or be applicable generally to all such agencies. The E-Safety Network is based on open, non-proprietary technical standards that ensure technical interoperability between systems and agencies, and encourage the development of new applications, competing for a national market. The use of standards in an open-architecture system allows for a relatively simple "plug and play" environment where numerous applications and services can publish and subscribe to data from the core infrastructure with minimal customization. In this way, the E-Safety Network provides reliability, efficiency and continuing innovation through open market competition among solution providers. The E-Safety Network is very similar to the _ requirement. It allows incident information to be securely communicated to and throughout the Shenandoah region; responders can share information and enhance coordination. This comprehensive end-to-end system is designed to link the mobile public to emergency agencies, and the agencies to each other. II. Prior Uses of the E-Safety Network 2001 - 2002 - Funded by a grant from the Virginia Department of Transportation, emergency leaders in the Northern Shenandoah Valley Region, supported by the ComCARE Alliance3, assembled a team of emergency response leaders and innovative 2 For purposes of this document, the Northern Shenandoah Valley Region of Virginia refers to the following jurisdictions: Frederick County, Warren County, Shenandoah County, Clarke County, and the City of Winchester. 3 The ComCARE Alliance is a broad-based non-profit national coalition of more than 90 organizations that includes nurses, physicians, emergency medical technicians, 9-1-1 directors, emergency managers, transportation officials, wireless, technology 2 companies to define and deploy a new kind of emergency information architecture, and to demonstrate how diverse commercial technologies and products could be integrated into an E-Safety Network without the expense of an overall systems integrator. The consortium developed and demonstrated an open, standards-based network that provided responders with immediate life-saving information on hazardous materials incidents, medical and mass-casualty events, car crashes, and other situations involving emergency data-sharing, alerting and notification. January 16,2003 - The E-Safety Network was used as part of full-field terrorism and hazardous materials exercise in and around Winchester, Virginia. March 6, 2003 - The E-Safety Network was used to facilitate multi-agency, multi-jurisdictional communications and response to a smallpox bio-terrorism drill in a twenty-two county region in Northwestern Virginia funded with a federal grant from HRSA. August 24, 2003 - The E-Safety Network was used as the centerpiece for communications in an all- hazards, multi-agency, multi-jurisdictional exercise between each of the participating agencies in the Initiative in the Northern Shenandoah Valley of Virginia. October 21,2003 - The E-Safety Network was used to facilitate multi-hospital, multi-jurisdictional communications in a statewide bio-terrorism drill sponsored by the Virginia Department of Health. December 18, 2003 - The E-Safety Network was featured in a live drill and demonstration to the public in Winchester, Virginia, highlighting the developments over the period of the Initiative. III. Requirements A. Permanent Deployment of Core Infrastructure I. General Vendor Requirements a. Provide interoperable data and related services as described below to fifty health care delivery, public safety, public health, transportation, local government, and related agencies in the Northern Shenandoah Valley of Virginia; b. Utilize broadband Internet connections and customer premises electronic devices obtained by the participating agencies; c. Utilize a secure, open standards-based, Web Services data architecture, creating vendor independence and system interoperability; and transportation companies, public safety and health officials, law enforcement, and automobile companies working together to encourage the deployment of live saving communications and information technologies. 3 d. Provide documented non-proprietary interface and messaging specifications for the E-Safety Network components so that interfacing existing computer systems and additional innovative technologies can interface with all network-based functions; e. Provide user education and support for all products and services; f. Provide system integration services for the E-Safety Network, coordinating the activities of all participating vendors. 2. Core Infrastructure a. A geographic information systems ("GIS") enabled alerting and notification application consisting of a map-based tool for creating and targeting alerts and messages; b. A Web Services capability for providing information and enhancing it, including a message routing facility; c. A computer-based tool for receiving and displaying emergency messages; d. A real-time Internet-based incident Web site map of current notification messages and other data sources; e. A flexible, Internet-based emergency operations center toolset which provides a portal to many of these other network services, along with incident management messaging tools; f. The EP AD4 registry of participating agencies, their contact information and the types of emergency information they wish to receive, and the area for which they wish to receive it; g. Standardized XML data feeds of transportation incident reports, public alerting messages, and similar external emergency alerts; h. A system for providing one way data notices to up to 250 individual staff members of participating agencies of received E-Safety Network alerts and agency-generated alerts using various personal wireless devices; and 1. Integration with emergency information systems installed in PSAPS and emergency departments, including computer aided dispatch (CAD) and hospital diversion and bed availability systems. 4 The Emergency Provider Access Directory (HEP AD") is a GIS-based electronic directory which will include over 80,000 federal, state, and local emergency response agencies. EPAD is being developed by the ComCARE Alliance through a grant funded by the U.S. Department of Justice, Office of Justice Programs. A prototype of the EP AD directory has been successfully used in prior drills and demonstrations of the E-Safety Network in the Northern Shenandoah Valley of Virginia. 4 B. Legacy System Connections 1. Participating response agencies will formally request that their legacy computer aided dispatch (CAD) vendors create interfaces to the standardized XML data communications of the Network, and join (or cooperate with) the Technical Committee. 2. Project engineering staff will work with the information technology staff of a selected group of participating PSAPs, hospitals and other agencies to demonstrate interconnection with the portions of their legacy IT systems which they agree would materially benefit from receiving such system data, and providing data to it (e.g. an incoming hazmat incident alert, an out-going bed status report, status of emergency response apparatus). These participants shall be volunteers for this purpose, and provide the programming staff for work on their agency's side of the interface. Working with them, we will develop a migration plan and budget to extend this to other agencies 3. Explore with state officials more complete integration with state and regional emergency networks, including facilities for data feeds to and from such systems. Create a plan and budget for accomplishing requested integration. 4. The core infrastructure vendors agree to cooperate with these efforts, and will immediately allow HTML links (and interoperability if the other agencies will undertake their side of it) with state and regional emergency agencies (e.g. VDH, VDOT, VHHA, VDEM) and pre- existing single-agency emergency communications networks. C. Equipment and Services Fund The plan is to acquire equipment and services to help manage the information in-house (e.g. terminals, redundant Internet connections, etc.), and extend the benefits of the Network into the field (i.e. wireless data services and mobile data equipment and software). D. Extension and Strengthening of Communications Infrastructure An interoperable emergency communications system should address the issues of mobility and redundancy. Emergency responders should be able to access the E-Safety Network while in both the office and in the field. This will require the deployment of mobile devices, subscription to wireless services, and extending wireless coverage to fill the many of the wireless coverage gaps in the region. This will also require redundant connections for key nodes on the E-Safety Network. This will consist of the following elements: 1. The exploration and deployment of the best combination of public and commercial voice and data wireless systems to create an effective and integrated, shared emergency wireless communications system for the region; 2. The exploration and deployment of redundant connections from key emergency agencies to network access points to ensure that failure of primary voice or data trunks does not disable the system. 5 3. A system for transmitting emergency incident data to and from ambulances and other emergency vehicles; 4. Ruggedized mobile data terminals for use in emergency vehicles. E. Training of Staff Effective use of the E-Safety Network will require the training of the hundreds of professional and volunteer responders in the region, so that these individuals are both engaged in the project and are proficient in the use of the tools of the E-Safety Network. 1. Refine the Users Manual being finalized in Phase IT of the Northern Shenandoah Valley ITS Public Safety Initiative, specifically to include new practices derived from legacy system integration. 2. Meet with leaders from each county to develop an effective training program. Consider online practice tools. 3. Run educational workshops on the E-Safety Network in the region and each county, and support one or two trainers in each county on an on-going basis. 4. Run a series of county and regional drills, alone and in conjunction with state drills. F. Oversight and Organizational Requirements 1. An organizational structure to oversee the project will include an Executive Committee with representation of an elected official and a business leader from each jurisdiction. This will supervise the current broadly representative Steering Committee, and its supporting Operations and Technical Committees. 2. The jurisdictions have agreed to hire a single system manager for the NSV E-Safety Network. 3. Agency leaders will develop short-term and long-term plans for installation and payment of costs. 4. One of the deliverables from this project will be a report on the issues and efficiencies of cooperative regional emergency communications systems. 5. We will explore rules and procedures for the use and distribution of these new information sources. This will include exploring policies and technologies which provide system and data security, and which allow the owners of data to determine which organizations receive it or have access to it. 6. Our Operations and Technical Committees will develop and use tools to measure system effectiveness. 6 7 . We will explore trial deployments of other applications of interest to agency participants. This shall include applications which provide data security, and allow the owners of data to determine which organizations receive it. IV. Budget Core infrastructure payments to vendors $150,000 Legacy system connections and field deployment pilot $150,000 Administration, training and staffmg $175,000 Total: $475,000 V. Parameters Openstandards,:r$eiihanpr9prietary sOh:itipns:; i;bD,~<;;;b.Qti1Pl~~td,athb~~~~((X:ML',':':;"':" ", "" "" 7 ,':M!J;lim~;:training,feqilire(i',:i' :.::,"," ..,....'.t~'.;i;;":-b.:.' !;':'::",,,,,--" '-":i'~'l':..:_::s:':;,:'nr-:':if't:t:_.._:,:,:,:';!F;! ~ ,..-,..."""_.,.-",,.,....., 1 ApPLICATIONS OF PROPOSED TECHNOLOGY TO PuBLIC SAFETY COMMUNICATIONS Appendix A of this proposal presents a high level vision of how the E-Safety Network is actually used in a public safety communications setting. Since it is based on an open architecture, data standards and commercial data transport protocols (i.e. Web Services), the proposed system makes use of available communications and information management technology and networks. Authorized emergency officials can access and use the system with their current equipment (if it is IP based). 2 TIMELINE TO DEVELOP The proposed solution has already been developed, and integration between all companies involved has occurred. The solution must be integrated with legacy systems for actual daily use and evaluation of effectiveness. An example timeline for the deployment in the Shenandoah Valley is provided in the table below. 8 For more information contact: Dr. Jack Potter, Interim Chair, NSV E-Safety Initiative Director of Emergency Medicine Valley Health System Post Office Box 3340 Winchester, Virginia 22601 540-536-8708 jpotter@valleyhealthlinkcom Chief Lynn Miller City of Winchester Fire and Rescue 231 East Piccadilly Street, Suite 330 Winchester, Virginia 22601 540-662-2298 wfrdchieflam@ci.winchester.va.us Gary DuBrueler Director of Fire and Rescue Frederick County 107 North Kent Street Winchester, Virginia 22601 540-665-5618 gdubruel@co.frederick.va.us Pamela Hess Director ofE-911 Communications Clarke County 100 North Church Street Berryville, Virginia 22611 540-955-5106 phess@co.cJarke.va.us Gary Yew Fire and Rescue Coordinator Shenandoah County 600 North Main Street, Suite 109 Woodstock, Virginia 22664 540-459-6167 firecoor@co.shenandoah.va.us Chief Richard Mabie Warren County Fire and Rescue 220 North Commerce Avenue, Suite 300 Front Royal, Virginia 22630 540-636-3830 rmabie@warrencountyva.net 9 THE COMMON COUNCIL V.fb "..' \~ ~'GIN I, Sandra D. Hughes, Clerk of the Common Council, hereby certify on this uP day of February, 2004, that the following Resolution is a true and exoct copy of one and the same adopted by the Common Council of the City of Winchester, assembled in regular session on the lrl' day of February, 2004. RESOLUTION - PHASE III NORTHERN SHENANDOAH VALLEY INTELLEGENT TRANSPORTATION PROJECT WHEREAS, the City of Winchester was a Charter member of the Northern Shenandoah Valley, Intelligent Transportation System project; and WHEREAS, the project's original intent was to determine how to best deal with the widening of Interstate 81 and effectively address public safety issues during the project; and WHEREAS, the project has created regional partnerships between the jurisdictions of Clarke, Frederick, Warren, Shenandoah, and the City of Winchester; and WHEREAS, the regional endeavor has expanded to incorporate private sector partners, such as Valley Health Systems, ComCare Alliance, Shentel, and various other private sector firms locally and nationally; and WHEREAS, the initial stages of technology have been deployed within each of the jurisdictions enabling a transfer of information through a national message broker; and WHEREAS, the public safety services within the City and region are on the verge of implementing cutting edge technology; and WHEREAS, Phase I and IT of the project have been completed with great success and are the focal point of national attention through the implementation of technology into the public sector arena; and WHEREAS, a continuation of the project has the potential of enhancing the delivery of public safety services within the City and region; and WHEREAS, support for public safety continues to be a goal of the City; and WHEREAS, the ability to address interoperability within the region is a priority to establish and retain continuity of service within the region; NOW THEREFORE BE IT RESOLVED that the Common Council of the City of 'Vinchester endorses the continuation of Phase lIT of the project within the framework of the established partnership; and BE IT FURTHER RESOLVED THAT the Common Council encourages and supports regional cooperation through projects of this nature to enhance the public safety emergency preparedness mission of the City and the neighboring jurisdictions. Resolution No. 2004-09. ADOPTED by the Common Council of the City of Winchester on the 10th day of February, 2004. Witness my hand and the seal of the City of Winchester, Vuginia. (U~UUL- ;V, Wuolie0 "--Sandra D. Hughes, cf:fc - Clerk of the Common Council