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November 5 2020 Board_WorkSession_Agenda_Packet
7 f AGENDA BOARD OF SUPERVISORS THURSDAY, NOVEMBER 5, 2020 WORK SESSION 6:30 PM BOARD MEETING ROOM 107 NORTH KENT STREET, WINCHESTER, VIRGINIA 22601 1. Call to Order 2. Presentation Public Safety Radio System Procurement The Board will receive a recommendation from staff and the consultant concerning a vendor and system for the public safety radio system procurement. BOS_Memo_re_Radio_System_Procurem ent_Recommendation.pdf E F_Joh nson_JVCKenwood_Executive_Su m maty.pdf Motorola_Primary_Offer_Executive_S um maty.pdf Motorola Alternate_Offer_Executive_Summary.pdf 3. Discussion 4. Adjourn 1 'r ` r Board of Supervisors Agenda Item Detail . Meeting Date: November 5, 2020 ��GrN Agenda Section: Presentation Title: Public Safety Radio System Procurement Attachments: BOS_Memo_re—Radio_System—Procurement_Recommendation.pdf EF_Johnson_JVCKenwood_Executive_Su mmary.pdf Motorola_Primary_Offer_Executive_Summary.pdf Motorola—Alternate—Offer Executive_Summary.pdf 2 i COUNTY of FREDERICK 'Al Jay E. Tibbs Deputy County Administrator 540/665-6382 Fax 540/667-0370 E-mail: jtibbs@fcva.us MEMORANDUM TO: Board of Supervisors FROM: Jay E. Tibbs, Deputy County Administrator SUBJECT: Public Safety Radio System Procurement DATE: October 30, 2019 On Thursday, November 5, 2020, at 6:30 p.m. the Board of Supervisors will hold a work session to receive the recommendation concerning a vendor and system for the public safety radio system procurement. The following memo provides an overview of the process and staff s recommendation. In addition,we have included copies of the executive summaries from the two vendors with whom we have been negotiating. Mike Milas with Mission Critical Partners will be in attendance to discuss the recommendation and process and answer questions the Board might have regarding the proposal. BACKGROUND As the Board might recall,in October 2018, the County entered into a contract with Mission Critical Partners (MCP) to perform a technical assessment of the County's existing public safety radio system. The results of this assessment were presented to the Board on June 12, 2019. The findings of the study identified the following issues: - Existing system capacity is limited. Specifically, no frequencies are transmitted countywide and there are a limited number of operational channels in the event primary dispatch channels get overloaded. - System resilience — Operational channels are not present at each site; therefore, a site outage results in the loss of one or more channels. - Lack of routine and preventative maintenance. - Primary system components are approaching end of five to seven-year maintenance window. At the end of this maintenance period, manufacturer support is no longer guaranteed. 1 3 Below is the existing law enforcement radio coverage map for Frederick County. Board members might recall seeing this visual from the original study. The orange and yellow colors denote good coverage the other colors reflect less than satisfactory coverage. Legend Frederick County, VA Tower _ CountgBoundary Existing Radio Coverage Town Boundary r� A Winchester 2-Mile Buffer asa1€_91 t Wane Buffer — 4--:-r _ jrRadio Covera e-81$dBmW Portable 20 dB Inbudding-818 to-89 9 d8mW Portabn 12 dB Inhuiiding - _ -89.9 to-109.4 dBri Mobile Coverage _<-109A eBmW Below Predd:Ead Tarexihel6 F"aA mom ir "clic.. pnraq I �° 1• L` !* ,Jx fir'? ; ` ij 41 8" ...fit,••. .. ..��J` `-. � -�►� �: ,.� d- ---------- In addition to the technical assessment, the report also provided a recommended level of coverage (performance standard), a recommended system design, and estimated costs to implement a new public safety radio system. Following the MCP work session, questions were raised regarding the possible use of the West Virginia Statewide Interoperability Network (SIRN) as an alternative to constructing a new radio system. To answer those questions and to explore the viability of SIRN as an alternative, MCP was, again, retained to analyze SIRN as an option. The scope of work included the following: - Whether SIRN can meet the desired technical and performance requirements. - Potential cost savings. - Various business factors: 2 4 o Willingness of SIRN administrators to consider an appropriate business relationship. o Initial and ongoing costs. o Procurement considerations. o Governance requirements. o Requirements and guidelines regarding participation, use, maintenance, and future upgrades. MCP completed their analysis and a draft report was given to representatives of the users of the system (Fire & Rescue, Sheriffs Department, Emergency Communications, and Volunteer Fire & Rescue Companies) known internally as the Communications Committee. At the conclusion of the presentation, the Communications Committee forwarded the report to the Board and recommended that the Board authorize the development of a Request for Proposals,which would enable actual costs to be determined and presented to the Board. On November 13, 2019, the Board authorized the development of a request for proposals (RFP) for a new public safety radio system. RFP PROCESS The Communications Committee and MCP began development of an RFP document in early 2020. The RFP specified that the new radio and paging system must provide coverage at 95 percent within the boundary of Frederick County with 95 percent reliability. Further the specifications included: - County border-to-border mobile coverage. - 12-dB in building coverage throughout the County. - 20-dB in-building coverage within the boundary of the City of Winchester and extending 2 miles out from that boundary. - 20-dB in-building coverage along the Interstate 81 (I-81) corridor and extending one mile on either side of that corridor. The following map illustrates the required radio coverage specified within the RFP. 3 5 Frederick County, VA Radio Coverage No Coverage Required " 12dB Radio Coverage 20d8 Radio Coverage In addition to improved overall border-to-border coverage, the County was also interested in having offerors estimate the level of coverage that their designs will provide at the various school locations. Based upon feedback from law enforcement during various training opportunities where coverage was lacking, the County desired strong coverage on the various school campuses. The below map was provided to offerors as part of the RFP. 4 6 Map of Frederick County Schools • Schools within 2 Miles of Winchester.1 Mile of Major Artery Produced by: Frederick County Information Technologies St • Schools Outside of Buffered Zone #07 N Kent D2 Mile Radius o1 Winchester Winchester,h. 2222 601 March 23th2020 D 1 Mile Radius of I-81 L�1 Mile Radius of Rt50 ° 2 4 8 8W.. N 1 Mile Radius of Rt 522 =City of Winchester (f wd 119 MEAPPZ s fl d qL /i _ � � �S eranuo HlflM1 On March 19, 2020, the RFP document was finalized and ultimately released to vendors on March 24, 2020. On April 2, 2020, a mandatory pre-bid conference was held for all prospective offerors. Due to COVID-19 and travel restrictions at that time, the conference was held virtually. RFP responses were received on June 16, 2020. The County received proposals from the following vendors: Motorola, UHarris, EF Johnson, and Bay Electronics. The responses were distributed to the evaluation committee,which was the Communications Committee. The committee consists of 10 members comprised of three representatives from the Sheriffs Department, three from Fire & Rescue, two from Public Safety Communications, and two volunteer company representatives. A review workshop as held on August 11, 2020 with the evaluation committee and MCP. During that workshop, the committee considered such items as: system architecture, site and microwave plans, radio frequency coverage,pricing, coverage deficiency concerns, and 15-year cost of ownership. At the conclusion of that workshop, based upon each proposals' score, two vendors were selected to move forward for oral presentations. The selected vendors were Motorola and EF Johnson. 5 7 Oral presentations were held on August 19 & 20, 2020. Three proposals were considered: EF Johnson, Motorola Primary, and Motorola Alternate. Per the Code of Virginia, under an RFP process, a locality must select and negotiate with two qualified vendors. The two highest scoring vendors were Motorola and EF Johnson. Following the oral presentations, a negotiation team was established for the County. The team was made up of a representative from each of the following: Sheriffs Department, Fire & Rescue,Public Safety Communications, County Administration, and Finance (Purchasing) and representatives from MCP. Three negotiation sessions were held. The goal of the negotiations was to determine the best overall solution for the County. During negotiations, the team considered the following: system design, risk,initial and long- term costs plus other factors. One of the proposals considered during negotiations was the Motorola Alternate proposal that provided for a shared system option with SIRN. The negotiation team recommended elimination of the SIRN shared system option. After discussions with Motorola, the initial cost savings for the project was approximately $300,000. In addition to the minimal cost savings, several other concerns were raised including: - "Divorce costs" if the shared system relationship were to end. These were estimated between $1.341.5 million. - Concerns over the time it would take to arrive at a contractual agreement. Currently the County accesses the SIRN system through a memorandum of understanding; however, a more legally binding document would be needed given the amount of investment the County would be undertaking. - Frederick County ownership of the system provides more control. - There were concerns over the resilience of SIRN's microwave network. Staff would note that this recommendation would not preclude the County from working with SIRN to continue the existing relationship and possibly assist them in completion of their microwave network by allowing use of the new proposed tower sites in the northern part of the County. The following table provides an overview of the pricing for the systems proposed by both Motorola and EF Johnson. 6 8 JVCKenwood • e r W Normalized Proposal Est.Contract Value $19,731,973 Normalized Proposal Est.Contract Value $20,348,502 Recommended Project Contingency Recommended Project Contingency Site Civils $750,000 Site Civils $1,452,473 Subscribers and Accessories $100,000 Subscribers and Accessories $100,000 Land Acquisition $250,000 Land Acquisition $250,000 Southwest Conventional site $150,000 Southwest Conventional site $150,000 $1,250,000 $1,982,473 MCP Project Management Support during MCP Project Management Support during Implementation(Est 30 months) $530,000 Implementation (Est 30 months) $530,000 Board Project Authorization Amount $21,511,973 Board Project Authorization Amount $22,860,975 15-Year Maintenance Costs $5,535,543 15-Year Maintenance Costs $7,496,814 Initial and long-term cost comparison $26,517,473 Initial and long-term cost comparison $29,827,789 RECOMMENDATION Following the negotiation process and after several clarification inquiries, staff is recommending EF Johnson as the desired vendor and proposal. In addition, staff is recommending the Board move forward with greenfield sites (County owned/built) instead of leased sites. With regard to the greenfield sites, the upfront cost is approximately$4 million; however,lease costs could be as low as $10,800/year per site or as high as $108,000/year per site. The following table illustrates the projected breakeven timeframe for the greenfield sites: 7 9 Years to reach Breakeven Point with Original New Greenfield Design Design Cost Estimates for 5 sites ($4.1 Million Cost to leased over 15 build and own 5 sites years instead of leasing) Medium Cost $4,500,000 ($5,000/month) 13.7 Years High Cost $9,000,000 ($10,000/month) 6.8 Years In addition to the long-term cost savings, ownership of the leased sites provides more control for the County. Further,with the Board's interest in expanding broadband within the underserved areas of the County, ownership of the tower infrastructure could provide opportunities for broadband deployment and expansion. Finally, ownership could also facilitate a revenue stream as the County could consider leasing space on these towers to telecommunication or internet providers. Staff would like to point out that as part of our due diligence effort we have worked hard to understand vendor costs and have normalized offerings where appropriate. The County Negotiation Team considered many factors when developing our recommendations including initial and long-term costs, perceived risk and confidence in the vendor offerings and design differences. Our goal was to recommend the vendor and offering that was in the best long-term interest of the County. NEXT STEPS At the conclusion of the work session, staff will be seeking guidance from the Board on the following items: 1. Does the Board wish to move forward with this pro)ect? 2. Board consensus regarding staff s recommendation. 3. Clarification from the Board regarding owned versus leased sites. If there is a consensus from the Board to move forward with this pro)ect, staff would place the following items on the Board's November 12, 2020 agenda for action: 1. Authorization to enter into a contract with EF Johnson for anew public safety radio system. 8 10 2. Authorization to enter into a contract with Mission Critical Partners for project management services. Should the Board desire to move forward with this project, there will also need to be decisions made regarding funding. Attachments 9 11 T . , , 2 , T e � , ■ #2020-16C Ex- - Summary Amended October | 2020 JVCKENWOOD ��� � � �� � f � � -.Y..:.-. r :_ — �rw,..W...:..gye.rr.r •l it xry— is.�`-_�._ ..._._.— .. - Board of Supervisors(Core Values) A government that recognizes the importance of maintaining a highly trained public safety program to provide efficient services and protection to county citizens, Protecting Your Citizens and Preserving Your Quality of Life To keep the citizens and first responders of Frederick County(the County)safe during routine and catastrophic events, the County must replace your current,end-of-life system.Your new network must improve coverage throughout the County,upgrading communications to a publicsafety-gradelevel.Your new system must enable interoperability with local and neighboring agencies that operate on different networks.Additionally,the system must be redundant and reliable,with no single points of failure;it must also enable user capacity to allow for future growth.System security and control of ownership are also important:your new system requires multiple layers of encryption,and should be a non-proprietary,non-core-based solution that embraces open standards;it should offer the County the opportunity to manage your network independently, rather than relying on a shared system. In addition,the network must be a fiscally responsible solution,offering manageable total cost of ownership. The JVCKENWOOD ATLAS®P25 solution can address the County's concerns with the most modern system on the market today.JVCKENWOOD is honored to provide Frederick County with a new,state-of-the-art P25 communications system to help you fulfill your mission-critical initiatives.The proposed ATLAS®P25 trunked radio solution supports both the existing expectations and future goals of County users and draws on the best system elements from all of JVCKENWOOD— includingATLAS P25 site infrastructure and StarGate®dispatch consoles. JVCKENWOOD's team will support the County's goal—preserving your quality of life as well as protecting your first responders and citizens.Our solution is compatible with all P25-compliant vendor equipment;in addition,we will provide lifecycle support to protect your system from obsolescence with predictable maintenance costs. As JVCKENWOOD's mission-critical communications specialist, EFJohnson takes the lead role in designing and offering this proposal for Frederick County,which represents some of the most technologically advanced solutions from best-in- class companies,supported by first-rate local service shops. For more than 90 years, EFJohnson has built a reputation as an innovator,challenging conventional thought in the LMR industry.Today,the JVCKFNWOOD family is delivering state-of- the-art solutions through our ATLAS infrastructure,StarGate8 consoles,and KENWO00 Viking®subscribers,designed and built to last. 2 KENWOOD ATLAS` 13 ATLAS Solutions: Meeting and Exceeding Frederick County's Needs JVCKENWOOD recognizes the County's concerns and meets your goals with the ATLAS'P25 solution operating on our patented LaUtude'"tech nology,a fully interoperable network built on truly distributed arch itecture with built-in redundancy and no central point of failure.With components built on commercial off the-shelf hardware and no license fees,JVCKENWOOD offers the lowest total cost of ownership available without end-of-life concerns. Frederick County's Concern JVCKENWOOD's Solution Benefit for the County • Gu a ra nteed 15-yea r TCO Best value system solution • No additional licensing fees Subscriber licenses are transferred from Total Cost of Ownership Perpetual subscriber software radio to radio licensingwith Vault' No hidden fees,allowing the County to plan for all expenses up front. • a 95%Coverage Reliability Public safety-grade coverage that comes • y DAQ 3.4 with peace of mind Coverage 3 Existing candidate sites • No need for expensive central or backup • 7 Greenfield sites cores • StarGate dispatch consoles Seamless interoperability with • neighboring agencies Interoperability StarGate Gateways Compatible with surrounding P25 • 1551 interoperability vendor networks • No need for expensive central or • ATLAS distributed architecture with backup cores prone to failure system intelligence and control Multiple levels of redundancy, Redundancy/Reliability capabilities at everysite reliability,and diversity No single point of failure Latitude is self-healing;the system can heal itself without any manual intervention • Latitude m technology:fault-tolerant Built-in growth to add users or and scalable talkpaths for the life of the system Capacity/Features AbRityto expand and grow system up Add sites as growth demands:no to 20%,per RFP requirements additional fees to add sites to the system • OTAP/OTAR County can have control of your Multiple levels of encryption system and still communicate with Security&Control Flexible system ownership options neighbors • No need to join core-based, proprietary statewide networks 3 KENWOOD /ATLAS® 14 Serving Your Citizens and Building Your Future Avoid the Added Cost of following Convention with a Transparent Ven dor Protecting the public and first responders who serve them are important priorities,but so is protecting Frederick County's taxpayers.JVCKENWOOD leads the way by providing one of the lowest total costs of ownership over the lifetime of the County's P25 radio system.Our solution provides the most efficient,secure 15-year investment to the County. Flexible,modern technology should include no license fees and no expensive hardware or software upgrades.With an ATLAS System,there are no hidden fees,allowing the County to plan for all expenses upfront. In addition,Frederick County should be free to buy system components on its own terms--without being shackled to a single vendor.The P25 Standard was built on this very principle. /a►TLlATLAS® Other Manufacturers OEM= No Extra Fees i . . JJ Additional Cost for Upgrade&Related Services Everything is Included in the Solution Price Additional Cost for Enable Capabilities License Fee to Add Users&Talkgroups Freedom from System License Fees—Unique in the radio communications industry,ATLAS includes a no-license-fee policy,ensuring Frederick County will receive all features available on the ATLAS infrastructure at the time of purchase. We also provide affordable software upgrades to keep the County's system up-to-date with bug-fixes and feature improvements. Perpetual Subscriber Software Licensing--Perpetual licensing is the latest example of JVCKENWOOD breaking the mold:Subscriber feature licenses travel from radio to radio. Perpetual software licensing protects Frederick County's investment in advanced radio features if the radio is lost,damaged,or replaced. Eligible licenses under the perpetual software licensing program are managed in Vault"'—a cloud-based license management system that provides the County's radio system administrators the tools to store,manage,and reassign existing licenses—saving Frederick County the added expense of additional subscriber licenses. All-In Solution: Capable/Enabled from Day One—Our solution includes all capable features from Day one:our pricing includes all items and features that enable our system and radio functionaiity without surcharges for options/features; there are no hidden costs in our solution. a KENWOOD ATLAS' 15 Guaranteed Coverage Combined with Fiscal Responsibility Frederick County's existing system has insufficient coverage,resulting in significant areas of the County having less than adequate signal strength and less than reliable radio system performance,especially in difficult terrain areas. JVCKENWOOD solves your coverage problems.Our design provides optimal required coverage based on the County's challenging terrain as well as the need for coverage in critical,we[kpopulated areas.Our site selection and coverage design meet the County's requirements as follows: • >95%Coverage Reliability o Portable In 12 dB Buildingwithin Frederick County o Portable In 20 dB buildingwithin the Winchester boundary provided by the County o Portable In 20 dB buildingwithin the Interstate 81 corridor provided bythe County yi Coverage based negotiated design .�- 41 is subject to change i pending the County's Wufl approval of the site constellation 2 r. Superior Interoperability: Open Standards and Non-Proprietary Equipment Options It's crucial that Frederick County can communicate with its neighbors during an emergency, no matterwhich network neighboring counties use.JVCKENWOOD is committed to open standards and understands the need for public safety organizations and agencies to interoperate.The ATLAS System is based on EIA/TIA Project 25 standards and is compatible with other P25-compliant vendors.ATLAS offers Frederick County the freedom and flexibility to communicate with neighboring agencies withoutbeing bound to and limited by proprietary network or proprietary system equipment. Additionally,an Inter-RF Subsystem Interface(ISSI)for interoperability,which supports 96 simultaneous talkpaths,comes standard with the County's new system. JVCKENWOOD maintains one of only eight U.S. Department of Homeland Security-approved CAP P25 subscriber interoperability certification laboratories in the United States.We have tested products from every P25 radio vendor in the market,and we are a Project 25 CAP manufacturer. Because the ATLAS System is fully P25 compliant,other manufacturers' P25-compliant radios can be used on the network,including Motorola,Harris Corporation,Relm Wireless Corporation,and Tait Communications. 5 KENWOOD I ATLAS° 16 ATLAS'S Latitude Distributed Architecture Redefines Reliability ATLAS P25 is different from anything else on the market today thanks to our modern IP-based Latitude""technology.The system allows for greater redundancy and expandability,providing the County confidence thatyour careful planningwill pay off.We have designed a system for Frederick County that is interoperable as well as core-free;our system design adheres to industry best practices and standards for critical communications facilities. • Every site is capable of controlling the entire network,eliminating a central point of failure.With a true IP-based design,rerouting due to disruptions is automatic and instantaneous,significantly limiting any impact to the users on the network, • There's no need for the County to invest in a shared or back-up core or the expensive centralized- master network controllers employed by other vendors'P25 systems.Eliminating the upfront cost of Auto-Discover& master network controllers gives the County the ability to grow your system on your own terms as needs Self-Healing Sites and circumstances change without leaving you vulnerable to the risks of sharing a core. • With no central core,system management equipment,such as the ATLAS Network Management System (NMS)and Inter-RF Subsystem Interface(ISSI),can be connected anywhere on the network that supports sufficient bandwidth. IAf a network connection fails and isolates a site or group of sites from the network,the newly isolated simulcast subsystem recognizes the assets available and continues to route calls accordingly.When a network connection is reestablished after a failure,ATLAS heals itself without any manual 4 intervention. Distributed System components are based on commercial off-the-shelf(COTS) hardware,significantly reducing Call Control system obsolescence and extending the life of your critical investment. • ATLAS equipment has the smallest footprint in the industry,which mitigates difficult configuration problems,and makes it easy to co-locate new equipment with existing equipment.These minimal space requirements allow for a quick,no-hassle deployment. • A simulcast manager used to find the best signal to be rebroadcast to the entire simulcast system is integrated into every repeater,significantly increasing redundancy and channel uptime.This makes ATLAS the onlytechnology in its class capable of full distribution for maximum disaster resiliency. Simulcast Control MMM3 Contrd ATLAS' Wztlehfea � I. Prl;ne SlOet ConVdler I P Network Cloud Core-Based Solutions are Prone to ATLAS Simulcast is Multiple Points of Failure Modern&Disaster-Resilient fi KENWOODATLAS' 17 Software-only Upgrades to Help the System Grow with the County Per the RFP requirements,JVCKENWOOD has designed a system that is expandable by adding software-only upgrades to increase coverage,capacity or features.our proposed equipment allows the system to be easily expanded by a minimum factor of 20 percent,without expensive hardware/core modifications.The system exceeds County requirements:it can handie more than 28 frequency channels and up to 30 sites without additional licensing fees. TheATLAS System will grow with the County---without financial growing pains. End-to-End Security for County System and Radios ATLAS offers pure end-to-end P25-compliant encryption throughout the County's network. On an ATLAS P25 System,unidentified radios can be prohibited from registering on the system altogether,which offers a first line of defense in preventing unauthorized listeners from monitoring network calls. Moreover,any unauthorized radios can be remotely disabled by the system.ATLAS also supports the ability to configure talkgroup profiles on the NMS,which can be used to segregate conversations within the network. Registered users can be excluded from participation in certain calls by barring them access to particular talkgroups. Furthermore,unauthorized users can be prevented from being able to monitor conversations by configuring a talkgroup to use encryption. Encryption keys can be regularly rotated,and the use of hardware system keys can prevent the programming of a new unauthorized radio onto the system or the cloning of existing authorized radios. The built-in local encryption module on StarGate dispatch consoles and ATLAS 8000 controllers/gateways provides truly end-to-end encryption,ensuring voice never travels over the network unencrypted. Encrypted packets are only decrypted in the network when there is an interoperability call between a P25 Phase 1 call and P25 Phase 2 tail. JVCKENWOOD's ATLAS 6500 KMF is a secure,fast, P25-compliant solution that simplifies secure key management and distribution.The KMF data server enables over-the-air rekeying(OTAR)to P25 subscribers.The KMF includes an ATLAS Data Gateway that can be used for over-the-air programming(OTAP)and Global Positioning System/Automatic Vehicle Locator (GPS/AVL)support. 7 KEINWOOD I'TLAS' 18 Full System Control While Remaining a Good Neighbor ATLAS's Latitude distributed architecture avoids the most glaring problem of a traditional system—a central point of failure.When your system relies on a central core,and proprietary hardware makes the redundancy you should expect prohibitively expensive,sharing a core with a neighbor might seem like the safest solution.However,ashared core is a response to a problem that really shouldn't exist—and ATLAS offers Frederick County abetter way forward. With ATLAS, the County can control your own destiny while maintaining communication with your neighbors during an emergency, regardless of what system neighboring counties use: OperationCounty All system users are held hostage to the controlling entity's budget priorities& Control your destiny.Autonomy enables Who Ensures the System is the manufacturer's forced obsolescence Frederick County to ensure system Upgraded on Time? schedules.The current state system's reliability and updates. upgrades required by the manufacturer are unaffordable. Typically,costs are shared across users and Frederick County would be No effect.No cost increase:ATLAS is a Who Pays for Shared System full-featured P25 system that doesn't rely Upgrades? responsible for cost-sharing,license on a shared system's configuration for fees,and implementation costs(i.e., costs that you can't anticipate or want operation. but may be required to implement). Coordinate with shared system users Not limited.The County can add more Add Users and Talkgroups for and state agencies,costs will be users,talkgroups,and connections InteroperobilityorEvents: incurred, without having to pay for licenses. Must coordinate with others and state Frederick County is self-governing.No System Configuration Chonges: agencies. Potential downtime and need to coordinate with others. reduced coverage. Loss of connectivity to Master Loss of sites and trunking capability, Direct support from JVCKENWOOD Site: loss of consoles,and reduced coverage local services provider. ftlsoft). Simulcast Control Functionality Loss of entire system communications No effect,simultaneously rolls to Failure; and interoperability, multiple standbys. ATLAS ISSI included with system to support 96 simultaneous talkpaths. Roam!ng facilitated by proprietary JVCKENWOOD's commitment to open Seamless Rooming between network and system equipment standards offers Frederick County the Counties: -governed by other's rules and freedom and flexibility to interoperate requirements. with neighboring agencies without being limited to a proprietary network or proprietary system equipment. 8 KENWOOD ATLAS' 19 Viking° and TrueVoicel" No Compromise on Quality All Viking subscribers are enabled with TrueVoice",JVCKENWOOD's best-in-class software-based noise cancellation,which works for every call regardless of environment or accessory.The best-in-class AMBE+2 Vocoder and TrueVoice give Viking subscribers supreme noise cancellation capability.This revolutionary software-based technology is an advanced approach to voice clarity that consistently outperforms multi-microphone „ . radio technologies. Most importantly,TrueVoice noise suppression works in both analog and digital modes,unlike our competition who only supports digital mode. Benefits to Viking ;- M subscribers with TrueVoice include: �v0 a�a�a • No need to adjust settings while on scene. • No directional adjustment or software changes required for different noise environments. • The same noise-cancellation capabilities when using audio accessories-in both analog and digital modes. In addition,the feature-rich Viking radios offer backward/forward compatibility with Phase I and Phase II networks, including OTAP,OTAR,and AES encryption-capable options.Viking is unique in thatitincludes both analog and P25 technology. Per the county's request,JVCKENWOOD is including multi-band radios in our primary offering: the VP8000 portable(Model 2 and Model 3)and VM7000 mobile(single remote mount and dual remote mount). Armada° Fleet Management Software: Confident Command Armada programming software gives Frederick County's Radio System Manager total control.Armada is an intuitive,easy-to-use e x . .. - - - .... trunked radio fleet management tool,which has been specifically designed to program and maintain the radio codeplugs in a safe, efficient manner. F*,,,,,,• ,,W„ ...., .*" q4 Unlike traditional configurators,Armada is template-based:our `s. team will work with Frederick County to create a master template For a fleet of radios and then link the template to multiple radios in the fleet.Once linked,changes to agency radios only require T an update of the template instead of updating each radio profile.-- 1.4,9. profile.-1.4,9. When templates are edited,the corresponding radio profiles can k+.rs.=3<�+a-�,5:. sanrr lren.;ay�, slecrs0•kr� e�nr.atna be updated simultaneously,providing consistency and error-free Aix programming across the radio fleet. KENWOOD ATLAS* 20 StarGate Consoles: Keeping Frederick County Connected at All Times Frederick County staff will realize improved dispatch capability with the ATLAS 7000 , StarGate,JVCKENWOOD's most modern distributed dispatch console.With its distributed architecture,StarGate provides I resiliency and redundancyfrom the system level through to the console subsystem by eliminating a single point of failure. Because StarGate will not be connected to a central switch, Frederick County can rest " assured that link failures currently being experienced will be resolved. StarGate " is IP-based and requires no proprietary equipment,allowing for extensive scalability and a quick and easy installation. Following the IT-driven framework of ATLAS,each StarGate position offers full-featured dispatch capability via direct IP connection to the County's P25 trunked systems and has access to any necessary system traffic—so no backroom electronics or custom interconnects are necessary.The user interface is configurable in software,so there are no hardware control panels to label or maintain.Additionally,there are no license fees for number of consoles,features on consoles,or number of profiles—saving the County thousands of dollars. StarGate consoles can be connected anywhere on the network without expensive hardware or large space requirements. StarGate also makes it easy to outfit a backup dispatch center or to provide Fire Stations or Emergency Shelters with a console.Simply plug in a StarGate console anywhere you have LAN connectivity for the radio network, and you are ready to dispatch. io KENWOOD ATLAS' 21 f Support and Maintenance throughout Your 15 Year Lifecycle— the JVCKENWOOD Difference Let's be honest—when it comes to achieving a 15-year system lifespan,the traditional LMR paradigm just doesn't cut it. By overlooking what are essentially hidden future costs in traditional vendors'support programs,agencies find themselves having to play catch-up 4-8 years after purchase in order to keep their system current and up-to-date.The straightforward design of the ATLAS System allows JVCKENWOOD to offer the County a turnkey service program with no hidden costs. When considering your 15-year TCO,watch out for some of these surprises in traditional maintenance packages: JVCKENWOODTraditionat Vendor Maintenance packages entitle you to patches and bug fixes only,but not to system release upgrades. All system release upgrades and new features are included. Maintenance package entitles you to one operating Updates and upgrades are deployed as released—no restriction to system update. the number of system releases per year, New major features in future system releases are only available New features that can be implemented via existing system os options forpurchose ata significant components are included in software updates and release additional costs. upgrades—we do not charge separate licensing fees for these new features. The County is responsible for implementing the software Labor to deploy the software onto the network is included:All upgrades themselves,failure to adhere to a specified upgrade software updates and upgrades are pushed to the system as path will terminate the maintenance agreement. released. Maintenance option costs for 15 years are outlined in this By Year 8,your currentsoftwareisnolonger supported,and the proposal—Combined with planned hardware refreshes of your updates required to support new releases are not included in commercial-off-the-shelf equipment,JVCKENWOOD's Software the software maintenance package,requiring the County to pay Care will ensure your agency is covered for future software even more for a complete system refresh. upgrades,as well as the necessary hardware upgrades to support them. Radio Express Always working for Frederick County Radio Express, Inc. is a family-run organization operating out of the Northern Virginia/Washington, DC area. Radio Express will perform ATLAS System installation,Viking radio programming and installation,and decommissioning and removal of existing infrastructure.They will also provide first level support to the County, including remote monitoring and telephone support,on-site repair/replace and emergency technical support, Ned equipment service, preventative maintenance,and hardware refresh. Should the County desire to hire its own technician, JVCKENWOOD will provide a flexible training program to ensure the County technician is fully certified to support ATLAS and Viking equipment. Il KENWOOD ATLAS® 22 � ,Fh y ry.4 tw �r By partnering with JVCKENWOOD,Frederick County sets its own path and controls its own destiny,with a plan that ailows for growth and eliminates end-of-ilfe issues: • Manageable Total Cost of Ownership:JVCKENWOOD provides the County with a predictable total cost of ownership across the lifetime of your P25 radio system,and flexible payment options. o ATLAS System components are based on commercial off-the-shelf(COTS) hardware,ensuringfscal responsibility with the County's budget. o No licensing fees:The ATLAS System has no hidden fees,allowing the County to plan for all expenses up front and expand as growth demands. • Enhanced Coverage:The County's new ATLAS P25 System provides improved coverage performance and meets all coverage requirements. • Interoperability:ATLAS will provide seamless interoperability(ISSI)with neighboring agencies.The ATLAS System is based on EIA/TIA Project 25 standards and is compatible with other P25-compliant vendors. • Reliable Redundancy: Each ATLAS System site is capable of controlling the entire network,eliminating a central point of failure. • Enhanced Capacity and System Features:The ATLAS System is expandable by adding software-only upgrades to increase capacity,exceeding County requirements and ensuring there is no need to upgrade infrastructure in the future. • Security and Control:The ATLAS System and Viking radios include end-to-end encryption features;the flexible,core-free system allows the County to con trolyour network instead of joining regional,core-based systems. An ATLAS solution will provide Frederick County with the P25 simulcast radio system that best meets the County's needs—today and into the future. We look forward to meeting with you soon to discuss this proposal in greater detail. JVCKENWOOD 1440 Corporate Drive I Irving,A 750381972.819.07001 wvvw.erchnson.com 12 KENWOOD l ATLAS' 23 PROPRIETARY INFORMATION Motorola Solutions,Inc. Telephone:+1410 712 6200 809 Pinnacle Dnve,Suite G Fax:+1410 712 6504 Linftcum Heights,MD 21090 June 16,2020 Missi Nea Purchasing Manager County of Frederick,Virginia 3rd Floor, 107 N. Kent Street Winchester, Virginia,22601 Subject: Proposal Response to County of Frederick, Request for Proposals No. 2020-16C Dear Ms.Neal: Motorola Solutions, Inc. ("Motorola Solutions")is pleased to present our proposal in response to Frederick County's("County")Request for Proposals No.2020.16C for a Project 25 (P25)radio communications system to support mission-critical public safety communications within the County.As a world leader in mission critical communications systems,and a public safety communications partner with Frederick County for decades, Motorola Solutions has the unmatched expertise to design, manufacture and deploy your new public safety communications system. After carefully reviewing the RFP and evaluating the County's needs, Motorola Solutions has provided a E detailed proposal that addresses those needs and provide an unsurpassed value. The key elements of our f offering include: 11 • Guaranteed Public Safety grade coverage • Robust and reliable infrastructure for mission critical communications • Capacity to meet your needs today and a scalable platform for future growth • Award winning rugged APX portable and mobile radios * Comprehensive service from our vast network of local resources Motorola Solutions' proposed solution includes the installation,programming,optimization and testing for system implementation. This proposal is based on and subject to the terms and conditions of the attached and incorporated Communications System Agreement and Software License Agreement or in the alternative,a negotiated version thereof.Motorola Solutions' pricing is valid for a period of one year. Thank you for allowing Motorola Solutions the opportunity to propose this solution. We value our long term relationship and looks forward working with the County on the enhancement and expansion of your public safety communications network. We will be pleased to address any questions or concerns you may have. Please direct questions to Jeremy Thomas,Account Manager,at(3 01)922-2101. Sincerely, MOTOROLA SOLUTIONS,INC. Michael Leonard MSSSi Territory Vice President North America Government Markets National Fallen Firefighters Foundation _ i Board of Directors PROPRIETARY INFORMATION 24 MOTOROLA SOLUTIONS PROPOSAL TO FREDERICK COUNTY,VIRGINIA SECTION _ � . EXECUTIVE SUMMARY PROJECT 25 PUBLIC SAFETY RADIO NETWORK JUNE 16, 2020 PRIMARYOFFER MOTOROLA,MOTO,MOTOROLA SOLUTIONS,and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.All other trademarks are the property of their respective owners.O 2020 Motorola Solutions,Inc.All rights reserved. 25 Frederick County,Virginia June 16,2020 SECTION 3 EXECUTIVE SUMMARY Motorola Solutions has provided the Executive Summary on the following pages. Project 25 Public Safety Radio Network Motorola Solutions Executive Summary 3-1 26 Frederick County,Virginia ,lune 16,2021) This page intentionally left blank. Project 25 Public Safety Radio Network AVIL 3-2 Executive Summary Motorola Solutions 27 t � - PROJECT 25 PUBLIC SAFETY RADIO NETWORK EXECUTIVE SUMMARY I JUNE 16,2020 MOTOROLA SOLUTIONS 28 11' k a TRUSTED, LOCAL PARTNERSHIP & EXPERIENCE MAKE THE DIFFERENCE As the leader in mission critical public safety communications for more than 90 years,Motorola Solutions, Inc .(Motorola Solutions)appreciates Frederick County's(County) rich culture,history and natural resources. Frederick County is a place we are proud to call home. Our Motorola Support Center is located at 236 Airport Road Winchester Virginia 22602;approximately%z mile from the Frederick County Emergency Communications Center. For many decades,Frederick County has trusted Motorola Solutions as a valued, local public safety communications partner to make a difference in the moments that matter. Having designed,installed and maintained the County's Public Safety Radio Network for decades,we uniquely understand your culture,system environment,and key objectives. Supporting large events such as the Shenandoah Apple Blossom Festival and Belle Grove Civil War living history reenactments,assisting hikers on the Tuscarora Trail, responding to traffic incidents in 1-81 and providing mutual aid to agencies in N' surrounding jurisdictions,your first responders need a trusted partner that will design,deliver, install,test and service a robust and reliable Public Safety Radio Network solution that will '' serve the County today and well into the future. The depth and reach of Motorola Solutions' projectteam coupled with our knowledge of the County's operations,guarantees delivery of a high-performing system with minimal implementation risk and no hidden costs. What a partnership with Motorola Solutions means for Frederick County Peace Investment in Experience & of Mind Technology Qualifications 29 Peace of Mind Motorola has unrivaled experience implementing P25 systems Nationwide and most importantly in Virginia.We have the experience, local knowledge and expertise to design,implement and service the best solution for the County.As your local communications partner,we will enable you to reduce overall project and maintenance costs as well as,time to deploy and service equipment with minimal risk and disruption to your first responders. Investment in Technology We share the County's vision for innovation and growth to support your expanding residential population, commerce, industry and tourism.We live and breathe public safety communications every day.That is why we invest$600 million in research annually to continue to provide the best equipment and services for your first responders.We invest in: Providing the most rugged and reliable equipment interoperability with mutual aid partners Cutting edge features released annually Tools for rapid remote and onsite response for Scalability for future growth and expansion support Motorola Solutions has developed an end-to-end public safety platform that starts when a 9-1-1 call is placed through Motorola Solutions Vesta 9-1-1 system,which Frederick County utilizes today.Information is shared between applications such as Motorola Solutions CAD and Records Management,Crime analytics,and Watchguard body/in- car camera and Avigilon camera digital evidence,reducing data entry and using intelligence to rapidly and efficiently respond to calls for service.We believe that saving mouse clicks,saves lives. CQMMANDCENTRAE SAVE CLICKS.SAVE SECONDS.SAVE LIVES_ A� 1 Learn about I"orsty 6"40-end w1ware suite Shat n \ f providas users wfl i a.uniflad.intuiliue experience Frontline Responder 1J'"-'� D` ana inteillgent capaUlifies designed speeiflcatly for the needs of public safety Vot`'.e 9pil!-an RexMoli!e Rada,r;ooq SM'cm arJ In-Gsr LTE LIAR Mdec.Smsrrphonz Incident Awareness Incident Management Post-Incident Resolution VOICE& REAL-TIME RECORDS& COMMUNITY EAERG ENCYCALL COMFUTERAIDED INTELLIGENCE EVIDENCE ANALYSIS& JAIL&INMATE ENGAGEMENT MANAGEMENT SEARCH OPERATIONS MANAGEMENT INVESTIGATION MANAGEMENT L� intelligence Records Corrections Citizen 911 Call TaKer Dispatcher Anajyst Specialist Crime Analyst Otticer Crin_Repals VE5 SSI-iar8 V—i-C',.CAG Comm;.en;si Command:knyal Camm.3nd:znlc�l CammandCc�ra JaJ Vault Anaiy:cs MpSubmk Spillmar Re^CAD V?<.3 iA't�GB-�-t Arigllon Anah P—rC.nes Records Awp-yilon AnzlyE— 44ass NaSTr:s4'ron Ca9'!1%c-ksN -1-? Mplent Ansryi 5 5p!Of r,Flet Records Vgl".ntAnsjytm Dispaudr Canso'.xs PLATFORM RAGE3 30 Experience & Gualificati>ons Public safety radio systems are our core business.With over 90 years of implementing systems,Motorola Solutions has deployed more P25 systems in Virginia and Nationwide than all of our competitors combined. Our customers range from local single agencies to state-wide,country-wide,and Federal agencies spread across the globe. Motorola Solutions is the leading provider of P25 radios to the United States Federal Government. • 10 U 0-Ub" 21 fi tea. Customers in Country-Wide P25 Radios 100+countries Systems Shipped 46 750+ 25 Statewide P25 Systems World-Class Systems in the U.S. Channel Partners LOCAL P25 SYSTEM EXPERIENCE Trust and confidence that your local dedicated project team has proven success in deploying P25 radio systems is vital. The personnel responsible for the implementation of the Frederick County radio system will be our local Virginia resources; there is no need to bring in resources from other states. Motorola's experience is unmatched in the industry.Today,Motorola Solutions has implemented P25 radio systems in Virginia for the following customers. • Amelia County City of Hopewell • Clarke County • Loudoun County * Prince William County (on STARS) City of Manassas • Dinwiddie County • Louisa County* • Richmond International • Arlington County City of Manassas Park • Fairfax County • MWAA Airport* • Buchanan County City of Martinsville • Fluvanna County • Nelson County • Roanoke County (on STARS) = City of Norfolk • Franklin County • ORION{P25)-700MHz * Stafford County • Caroline County City of Petersburg • Gloucester County ASTRO 25 Overlay " Warren County* • Chesterfield County* • City of Richmond* • Goochland County System: ° Westmoreland County • City Newport News * City of Roanoke • Hanover County • Chesapeake ° York County • City of Alexandria • City of Suffolk • Henrico County* • Hampton Statewide" State Virginia's Agencies • City of • City of Virginia Beach • Henry County • Newport News Colonial Heights* • Norfolk Radio System{STARS} g City of Williamsburg Isle of Wight County ° Shenandoah County" • City of Fairfax * City of Winchester • James City County • Portsmouth • Madison County* • City of Fredericksburg • College of William • King George County* * Suffolk • Greene County* • City of Hampton &Mary • King William County • Virginia Beach • City of Salem "in progress Designing, installing and supporting all of Frederick County's neighboring P25 systems, Motorola Solutions understands the critical elements required to migrate a live public safety system of this size better than anyone else in the industry. PAGE4 31 THE RIGHT SOLUTION MAKES THE DIFFERENCE We are committed to meeting the County's goal of executing a seamless migration to your new P25 network. Our solution provides mission critical radio coverage for your first responders. It also provides added features and benefits that are intuitive to the end users,dispatchers,supervisors and management staff. We believe it is our responsibility as your trusted partner to provide the County with a solution that will meet the users' needs today and into the future.Our solution is a platform for growth that allows additional sites, channels,features and regional partnerships. L1y { a-, ADVANTAGES BEYOND P25 Unlike any other vendor,Motorola Solutions offers many solutions above and beyond the P25 standard. Motorola Solutions'P25 solution—called ASTRO 25—offers customers many unique features above the P25 standard,such as:Integrated Voice&Data channels,GPS/Radio resource location,Over The Air Rekeying (OTAR),Over The Air Programming(OTAP),Radio Inhibit,Text Messaging,improved audio quality,encryption security,and many others. PAGES 32 PROPRIETARY INFORMATION PROPOSED SYSTEM CONFIGURATION • 10 Sites: 9 Simulcast sites and 1 ASTRO • Unified Event Manager Alarm and Repeater Site Control • 6 UHF TDMA Channels at each site with • Upgrade of existing Eventide logging Dynamic Dual Mode to support FDMA recorder • Geographically Redundant Master Sites . 2 site Simulcast VHF Tone and Voice • Geographically Redundant Prime Sites Paging System • Site Connectivity in a loop configuration • Site Development(7 shelters, 1 tower) with Aviat Networks Microwave and • DiagnostX Radio Performance MPLS Monitoring • Reuse 6 existing MCC 7500 Consoles to • Subscribers. 500 APX4000 portables, maximize your investment 500 APX Mobiles, 12 APX4500 Control • 6 UHF Consolettes for dispatch backup Stations • Eltek DC Power Plant • 22 APX1500 School Safety Control • 24/7/365 Remote Monitoring by NOC Stations • Network Fault Management • 5 years of warrantyfor APX Subscribers • Mutual Aid interoperability Solution fevertlene911 SW k[ RF511es Mean/Prime/RF/Wpa[rh (c([ 10 (c([ 10 ® 6r4enwle corcrsm.e Mam,Mn ((i 0) xMaem MulrShe roxwmRd+nnel /l t cion �/ )sin 0, 'j)) RePhem w al NUM M9unufn ��YY 11 ias[ernaa Muber/Prime/rtF N y� 01 W eMCNeM Mar@r5ne IMrbupl hnpon nF DESIGNED FOR MISSION CRITICAL NETWORK AVAILABILITY High levels of end-to-end reliability and resiliency are required by public safety radio systems. Extreme care and planning has gone into the design in order to provide a robust and resilient radio system. Many layers of redundancy at both the network and component(box)levels: Our design goal is to deliver a system with "no single point of failure."1n the rare event that a component, channel, or tower site fails, the system will continue to operate. • Fallback modes of operation • Redundant MPLS Routers • Site Trunking • Dynamic System Resilience Master Sites to • FailSoft provide geographic redundancy • Site Failover • Geographically Redundant Prime Sites • Local Sub-Site Failsoft • 99.999%reliable ring microwave design PROPRIETARY INFORMATION 33 PROPRIETARY INFORMATION MAXIMIZING RADIO COVERAGE FOR YOUR FIRST RESPONDERS The success of any Public Safety Radio Network project is centered on the radio coverage it provides to the radio system users.We have a proven track record of meeting our guaranteed coverage design in Virginia and around the World.This is of particular importance in Frederick County,where mountainous terrain and urban areas pose challenges.The terrain can block radio signals and cause simulcast distortion,and urban areas have larger buildings that are difficult for radio signals to penetrate.Based on our years of experience and our due diligence on this project, Motorola Solutions proposes a 10 site UHF Trunked Radio System:nine simulcast sites and one ASTRO Repeater Site (ASR), The 125 engineering man days of coverage analysis has proven that UHF is a more effective frequency spectrum than 700MHz.As described in more detail below,analysis conveys less sites can be used in the UHF spectrum, potentially saving the County millions of taxpayer dollars. In addition,our APX subscriber radios have been engineered to the highest mission-critical standards.When coupled with Motorola infrastructure,system users experience enhanced coverage and functionality. Ensuring that you have required coverage where you need it is fundamental to our network design. Motorola Solutions'team of engineers has run 250+coverage simulations to design the best public safety network for Frederick County. UHF DESIGN ADVANTAGES Motorola Solutions Engineers spent considerable time and due diligence evaluating a 700MH7 design vs. UHF design. Motorola Solutions is proposing a UHF design for the following reasons: • Propagation: UHF band's radio signal can propagate longer distances in a terrain limited scenario compared to the 700 and 800 bands. • Lower Site Count: Due to the high terrains on the west side of the County, to meet the same level of coverage as the UHF band,our analysis indicates it would require adding significantly more sites for the 700 and 800 designs. • Spectrum availability: Motorola Solutions did an in-depth UHF spectrum study and found Frederick County's UHF Channels(WRCV373)as,well as additional UHF channels are available to meet the requirements of our design. • Using existing radio models: Frederick County can leverage the investment of 100s of thousands of dollars in existing Motorola Solutions'APX radios that operate in UHF band today. • Interoperability: First responders can easily interoperate with the numerous UHF systems in the region such as: • Frederick County Public Schools • Morgan County,WV • Northwestern Regional Adult Detention • Berkeley,WV Center • Jefferson County,WV • Shenandoah County,VA • West Virginia State Agencies on Sl RN • Hardy County,WV PAGES PROPRIETARY INFORMATION 34 PROPRIETARY INFORMATION REGIONAL MOTOROLA INTEROPERABILITY PARTNERS P25 UHF ■P25 800 MHz •91RN -Winchester •shegsndoah ilea goo MR4 Imruo P25 VHF ®Analog UHF .Clarke •Nsaoc •Warren -Frederick (Mixer!Wde) SA..N •Front Rayal • e 1 ENGINEERING VALUE FOR FREDERICK COUNTY We understand that the County must be good stewards of tax payers'dollars.With much consideration and forethought,we have chosen a design that will maximize radio system coverage per dollar for a cost effective solution. • Reuse all 7 tower sites used by the County today • No Greenfield Sites,which can add civil work costs and risk • Utilize Shenandoah County's Cottontown Road site,which Shenandoah has offered with no site lease costs • Strong predicted signal strength at all Public Schools and Fire&Rescue Stations,reducing the need for RDAs • Providing coverage where you need it.We evaluated the RFP as well as the Frederick County 2035 Comprehensive Plan to focus coverage on areas of future growth • Reuse 6 existing MCC7500 IP consoles • Reuse APX Radios that operate in the UHF band today. • Virtualized prime site architecture provides more resiliency and less hardware to maintain • Upgrade of existing Eventide logging recorder In order to design a system that will provide 95% countywide coverage for portable radios in the 12dB service area,several additional Greenfield tower sites would be required at locations in the George Washington National Forest and sparsely populated areas around Rock Enon Springs and Dehaven. No critical buildings identified in the RFP exist in these areas. Removing the George Washington National Forest and Rock Enon Springs from the service area improves our 12dB coverage guarantee to 93% countywide, PAGE PROPRIETARY INFORMATION 35 PROPRIETARY INFORMATION GUARANTEED COVERAGE Portable Roundtrip — 12dB 90% portable Roundtrip —20dB iu-building Countywide 95% ° p � r� e 0 0 a • Portable Roundtrip — In-street 95% Countywide Mobile Roundtrip —95% Countywide - <msJunNan Nrw �'--. - ipea•wuenNx wmL 0 0 .ate D R •nati 4 ' A 6 0 0 _ ti^ PAGE 9 PROPRIETARY INFORMATION 36 PROPRIETARY INFORMATION APX MOBILE & PORTABLE RADIOS APX 4000 APX 6000 ... The County's first responders will interact with the P25 radio network ,►� through our award-winning APX series mobiles and portables.These ,�z a radios were designed with direct input from police,fire,and EMS agencies to provide the loudest,clearest,highest-quality voice - transmissions available.This includes subjecting our radios to rigorous testing that exceeds MIL-STD requirements. For example,we use the same unit for all 26 drop,submersion,dust,and extreme temperature tests, instead of using a different unit for each,as the MIL-STD allows. With APX radios,field users know that when they Push to Talk(PTT)or activate their Emergency button,their radio will operate as designed. APX series radios are capable of the most advanced wireless technology available today, including multi-band operation, FDMA/TDMA dual access capabilities,WiFi, Bluetooth,security encryption,GPS location and Over-the-Air Programming(OTAP)to facilitate radio management. .:1 An additional feature of Motorola's offering is flexibility to select from oa �q = 1, the industry`s most extensive portfolio of mobile and portable radios APX 1500 �� � and accessories such as a 500°F rated Remote Speaker Microphone. The proposed APX radios are software upgradeable to make sure your investment will carry you into the future and grow as your needs grow. Our proposal includes the models depicted to meet the Counties requirements. Introducing the new APX NEXT: Industry Leading Features. Simultaneously transmit APX 4500 go% . over LMR and LTE ��� 3.5" gorilla glass touch screen Adaptive audio engine ax x B : 5W max speaker Vlease re I Multimedia messaging Smartmapping for situational awareness Multi-factor authentication IS hour battery life PROPRIETARY INFORMATION 37 PROPRIETARY INFORMATION CONNECT SCHOOLS TO FIRST RESPONDERS Motorola Understands the importance of assuring County Schools are safe and able to communicate with First Responders quickly and efficiently.To enhance School Safety, Motorola Solutions has included an APX 1500 School Safety control station radio at each of the 22 County public schools at no additional cost to the County. This radio has an oversized orange emergency button allowing school staff to quickly and easily communicate with County 9-1-1 dispatch and first responders.Also,we have included a Conventional Channel Gateway CCGW)to allow School bus drivers to communicate directly with 9-1-1 dispatchers. PUBLIC SAFETY ACCESS FOR EVERY SCHOOL i _ ✓.- ��t r �,•�� .� 7 'xs� � ��{; '-� ,fit ('. -r �-Y } V R� 1 •y _� ff .fFf ._ fly, - r}{,• ;, i a 38 r THE QUALITY OF OUR PEOPLE MAKES THE DIFFERENCE The success of any project depends upon obtaining and applying the best resources.A highly skilled team makes for a smoothly operating implementation. For the Counties system implementation, Motorola Solutions will bring together a local team of engineers,system technologists,subject matter experts,and qualified subcontractor personnel,all under the direction of an experienced Project Manager who will have overall responsibility for the project. The combined strengths of the Motorola Solutions' project team will enable us to successfully balance the project's schedule,technical,and budgetary requirements. D. • Ah A" ® • • 1q ono R . 1no gore 4 + � . Employees in Service Service Provider Systems remotely Remotely system 60 countries. Professionals locations monitored around monitoring by the clock Motorola � 4 , IL Is --, G�GD�aQGa C�OMG�1' :39 PROPRIETARY INFORMATION t I RELIABLE, LOCAL SYSTEM SUPPORT For many decades, Motorola Solutions has a ' .. ........ provided support to Frederick County with local . resources.To further enhance our ability to - provide world class service and support to the County, Motorola Solutions purchased the local Service Support partner in 2017.The Motorola Support Center(MSC)is located at 236 Airport Road Winchester Virginia 22602;approximately t/2 mile from the Frederick County Emergency - - Communications Center. The MSC is staffed by a the Field Service Team Senior Manager,a �- - System Technologist Specialist,a System Technologist,2 Field Service Technicians,an Installation Technician,and an Administrative Assistant. This staff of Motorola Solutions employees boasts decades of industry Motorola Solutionsexperience,deep understanding of Frederick County's Public Safety Operations,numerous Winchester Office and certifications and continuous Motorola Solutions Sr Mgffield Service Team Manager technology training. Motorola Solutions employees and our service partners are located throughout Virginia,West Virginia,Maryland and DC. Some companies believe that having a technician in a van is a"support plan."But in the event of a major system issue, whether man-made or natural disaster,a single resource may fall short. No matter the severity of the incident, Motorola can provide support from many points of presence in and around Frederick County.Crucial to the ongoing support of the system is the County's confidence in and comfort level with Motorola Solutions'comprehensive support strategy.Motorola will provide comprehensive system support services including:247 remote network monitoring from our System Support Center(SSC)in Elgin, Illinois,Network Hardware repair,depot repair of parts,247 Help Desk Technical support,2 hour local on-site response,4 hour restoration, preventive maintenance and anti-virus software patches.Also,we are offering a lifecycle plan which is critical for the minimum 15 year lite of the network.These support services will ensure that the Counties'radio network maintains maximum uptime performance to provide the highest grade of service to the radio user. 0 Service Provider Staff Office g Repair Depot i Frederick County Q,1 Motorola Solutions Local Support for Frederick County PROPRIETARY INFORMATION 40 PROPRIETARY INFORMATION GOING ABOVE ANDBEYOND Motorola's goal is to not only meet your requirements but,to exceed them to deliver the best public safety communications system for your first responders.Here are examples where our proposed design goes above and beyond. f 4a�,hy� l� Coverage—Strong Signal Strength at all Schools and Durability—Motorola Radios exceed the MIL-STD Fire&Rescue stations. Specs.We do above and beyond testing to our radio products to assure the radio works in any and all Subscriber Maintenance—DiagnostX solution to support environments. ease of subscriber maintenance. Audio Performance—Motorola radios have the loudest Warranty—Five years of warranty on subscribers. speaker in the market at 3 watts but also with as little as Warranty for subsequent subscriber purchases will 0.9%distortion levels in intelligibility.We have the best always be one year from shipment and not tied to system noise suppression in the market with multiple noise warranty.Repair bank in Year 6. algorithms and our adaptive beam forming technology. Nothing in the industry comes close. Warranty and Maintenance—Support from local Motorola Solutions Service Center%mile from the ECC. Integrated Voice&Data(IV&D)—Motorola has included the hardware for IV&D.To use an lV&D application,the School Integration—School Safety Control Stations for County will only need to purchase licenses. all of Frederick County Schools(22 schools). MPLS—Motorola has proposed redundant MPLS routers RF Electrical Performance—Motorola radios have the at all the sites on the microwave loop to allow better highest RF Electrical specifications in the market for all bandwidth utilization control, better data prioritization public safety radios. across the network,better transport management and to allow better segregation of traffic.A hardware refresh of the MPLS routers is included in the lifecycle plan. PAGE 14 PROPRIETARY INFORMATION 41 PROPRIETARY INFORMATION WHY MOTOROLA SOLUTIONS: t COVERAGE • 95% coverage reliability coverage for portable radios in the 20 dB in-building service area • 95% coverage reliability for mobile radios countywide • 90% coverage reliability coverage for portable radios in 12dB buildings countywide TRUSTED, LOCAL SUPPO RT • 24x7x365 network monitoring • Annual Preventative Maintenance • Software upgrade plan • Network Hardware Repair • Lifecycle and security plan • Local, knowledgeable, reliable Motorola service shop for on-site support A • Motorola Experienced Project Manager and Lead Engineer • Local Motorola Support Center • Available Resources across Virginia,West Virginia,Washington DC and Maryland RELIABILITY • System designed to withstand multiple system and component failures • Backup control stations for dispatch and several layers of fallback modes of operation EXPERIENCE • 750+ P25 systems deployed • 46 of 50 statewide systems • Ability to upgrade on a live system without system outages or loss of functionality IP TECHNOLOGY • ASTRO 25 platform for voice and data • GPS enabled mobiles and portables(with System Option) • Infrastructure and subscriber features that go beyond • Broadband PTT capable with WAVE 5000 the P25 standard • Available Optional Features:Wi-Fi,LTE,Location on PTT, • Secure Encryption Capable Remote User Alias Updates,Personnel Accountability, Goofencing,Over the Air programming • Reuse 6 existing MCC7500 IP consoles • Reuse existing logging recorder • Reuse APX UHF capable radios • Virtualized Prime Sites—less HW to maintain • No Greenfield Sites RESULTS - - . _ -_..__ -.-.-_. .---- • Guaranteed public safety grade coverage • Award winning rugged APX portable and mobile radios • Robust and reliable infrastructure for mission critical • Comprehensive service from our vast network of local communications resources • Capacity to meet your needs today and a scalable • Direct interoperable communications with State and platform for future growth local neighbors PAGE 15 PROPRIETARY INFORMATION 42 ..s y p y f...i.*!sG• nJ:' .,e _..v. LY.'_:._... T!C.. f Motorola Solutions is passionate about exceeding your expectations. We have a unique view of the future of public safety communications, because we are actively creating the future of communications technology.Through research and development, strategic partnerships, and acquisitions,we are charting the landscape of the next generation of public safety. From our CEO to each Motorola employee based in Virginia, our hope is to earn the opportunity to serve Frederick County's communications needs today and well into the future. For more information, please visit us on the web at; www.motorolasolutions.cam MOTOROLA SOLUTIONS Motorola Solutions,tnc.500 West Monroe Street,Chicago,IL 60661 U.S.A.matoralasolutions.com MOTOROLA,MOTO,MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.All other trademarks are the property of their respective owners,©2018 Motorola Solutions,inc.All rights reserved. 43 PROPRIETARY INFORMATION SIOLUTK)NS Motorola Solutions,Inc, Telephone:+1410 712 6200 809 Pinnacle Drive,Suite G Fax:+1410 712 6501 Unthieum Heights,MD 21094 June 16,2020 Missi Nea Purchasing Manager i County of Frederick,Virginia t 3rd Floor, 107 N. Kent Street Winchester,Virginia,22601 F Subject:Proposal Response to County of Frederick, Request for Proposals No.2020-I6C Dear Ms.Neal: Motorola Solutions, Inc. ("Motorola Solutions") is pleased to present our proposal in response to Frederick County's("County") Request for Proposals No. 2020-16C for a Project 25 (P25)radio communications system to support mission- critical public safety communications within the County. As a world leader in mission critical communications systems, and a public safety communications partner with Frederick County for decades, Motorola Solutions has the unmatched expertise to design, manufacture and deploy your new public safety communications system. After carefully reviewing the RFP and evaluating the County's needs,Motorola Solutions has provided a detailed proposal that addresses those needs and provide an unsurpassed value.The key elements of our offering include: • Guaranteed Public Safety grade coverage • Robust and reliable infrastructure for mission critical communications + Capacity to meet your needs today and a scalable platform for future growth i Award winning rugged APX portable and mobile radios '• Comprehensive service from our vast network of local resources Motorola Solutions' proposed solution includes the installation,programming,optimization and testing for system implementation.This proposal is based on and subject to the terms and conditions of the attached and incorporated Communications System Agreement and Software License Agreement or in the alternative,a negotiated version thereof.Motorola Solutions' pricing is valid for a period of one year. Thank you for allowing Motorola Solutions the opportunity to propose this solution. We value our long term relationship and looks forward working with the County on the enhancement and expansion of your public safety communications network. We will be pleased to address any questions or concerns you may have. PIease direct questions to Jeremy Thomas,Account Manager,at(301)922-210I. Sincerely, MOTOROLA SOLUTIONS,INC. Michael Leonard MSS Sl Territory Vice President North America Government Markets National Fallen Firefighters Foundation Board of Directors PROPRIETARY INFORMATION 44 EDM070ROLA SOLUTIONS 1T �. PROPOSALTO FREDERICK COUNTY, VIRGINIA 4 5 SECTION 3EA"k " ECUTIVE � I `.9 �r SUMMARY i , r PROJECT RADIO NETWORK JUNE 16, 2020 3 ALTERNATE OFFER 3rrw 4 S --" PlIENS �Y� f 1'1' y TE �N rl EST. 1758 I F MOTOROLA,MOTO,MOTOROLA SOLUTIONS,and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license.All other trademarks are the property of their respective owners.0 2020 Motorola Solutions,Inc.All rights reserved. 46 TABLE OF CONTENTS Section 3 ExecutiveSummary...........................................................................................................................3-1 Frederick County,Virginia June 16,2020 Project 25 Public Safety Radio Network Motorola Solutions Table of Contents i 47 48 Frederick County,Virginia June 16,2020 SECTION 3 EXECUTIVE SUMMARY Motorola Solutions has provided the Executive Summary on the following pages. Project 25 Public Safety Radio Network Motorola Solutions Executive Summary 3-1 49 Frederick County,Virginia June 16,2020 This page intentionally left blank. Project 25 Public Safety Radio Network 3-2 Executive Summary Motorola Solutions dft 50 PROJECT 25 PUBLIC SAFETY RADIO NETWORK MOTOROLA SOLUTIONS EXECUTIVE SUMMARY I JUNE 16,2620 51 nvw y k TRUSTED, LOCAL PARTNERSHIP & EXPERIENCE MAKE THE DIFFERENCE As the leader in mission critical public safety communications for more than 90 years,Motorola Solutions, Inc .(Motorola Solutions)appreciates Frederick County's(County)rich culture,history and natural resources. Frederick County is a place we are proud to call home.Our Motorola Support Center is located at 236 Airport Road Winchester Virginia 22602;approximately%z mile from the Frederick County Emergency Communications Center.For many decades,Frederick County has trusted Motorola Solutions as a valued, local public safety communications partnerto make a difference in the moments that matter.Having designed,installed and maintained the County's Public Safety Radio Network for decades,we uniquely understand your culture,system environment, and key objectives. Supporting large events such as the Shenandoah Apple Blossom Festival and Belle Grove Civil War living history reenactments, assisting hikers on the Tuscarora Trail,responding to traffic incidents in 1-81 and providing mutual aid to agencies in surrounding jurisdictions,your first responders need a trusted partnerthat will design,deliver, install,test and service a robust and reliable Public Safety Radio Network solution that will serve the County today and well into the future. The depth and reach of Motorola Solutions' project team coupled with our knowledge of the County's operations,guarantees delivery of a high-performing system with minimal implementation risk and no hidden costs. What a partnership with Motorola Solutions means for Frederick County Peace Investment in Experience & of Mind Technology Qualifications 52 Peace of Mind Motorola has unrivaled experience implementing P25 systems Nationwide and most importantly in Virginia.We have the experience,local knowledge and expertise to design,implement and service the best solution for the County.As your local communications partner,we will enable you to reduce overall project and maintenance costs as well as,time to deploy and service equipment with minimal risk and disruption to your first responders. Investment in Technology We share the County's vision for innovation and growth to support your expanding residential population, commerce,industry and tourism.We live and breathe public safety communications every day.That is why we invest$600 million in research annually to continue to provide the best equipment and services for your first responders.We invest in: k. Providing the most rugged and reliable equipment -Y. Interoperability with mutual aid partners Cutting edge features released annually Tools for rapid remote and onsito response for Scalability for future growth and expansion support Motorola Solutions has developed an end-to-end public safety platform that starts when a 9-1-1 call is placed through Motorola Solutions Vesta 9-1-1 system,which Frederick County utilizes today.Information is shared between applications such as Motorola Solutions CAD and Records Management,Crime analytics,and Watchguard body/in- car camera and Avigilon camera digital evidence,reducing data entry and using intelligence to rapidly and efficiently respond to calls for service.We believe that saving mouse clicks,saves lives. COMMANdCENTRAL 4 SAVE CLICKS.SAVE SECONDS.SAVE LIVES. l{ �� F� 9 Learn about the only end io-eRe software suite ihai prevsdas users evittl a unified.SniviGve experience Froratlirle F7e5pOnd2f and intelligent capabilities designed spectiically for the needs of public safely. CarmandCentraf App Frerr:erOna Spillman Flex.%labia Radio,eaoy 5^Darn and In-Car LTE LMR �+i4�o,5m�rtuhana Incident Awareness Incident Management Post-Incident Resolution VOICE& REAL-TIME RECORDS& COMMUNITY EMERGENCY CALL COMPUTERAIDED INTELUUNCE EVIDENCE ANALYSIS& ,SAIL&INMATE ENGAGEMENT MANAGEMENT SEAUCH OPERATIONS MANAGEMENT INIVESTIGATIUN MANAGEMENT [g, Pp"n§ EN L�' � intelligence Records Corrections citizen 911 Call Taxer Dispatcher Analyst Specialist Crinne Analyst Otcer Cri--Re;u-w VESTA'r Router& Freraiwcne`'CAO C--6c—'—I ccTma'-dc.'trai J. ESlnet Arra, Vault AnAfoc 'Rpsabmtt _ sp<Ilman F]-CAD VESTA-NOR-1-1 Angilon Anaiyti prem arOne'Records Av:$i n Array=_ Alas Nmft rnn cn.�Vv'ar},sNOP-1-1 Vg3lantAna"yVca SPH.— PUBLIC PH ani PAGES 53 experience & Qualifications Public safety radio systems are our core business.With over 90 years of implementing systems, Motorola Solutions has deployed more P25 systems in Virginia and Nationwide than all of our competitors combined. Our customers range from local single agencies to state-wide, country-wide, and Federal agencies spread across the globe. Motorola Solutions is the leading provider of P25 radios to the United States Federal Government. • Customers in Country-Wide P25 Radios 100+countries Systems Shipped 46 750+ 25 Statewide P25 Systems World-Class Systems in the U.S. Channel Partners LOCAL P25 SYSTEM EXPERIENCE Trust and confidence that your local dedicated project team has proven success in deploying P25 radio systems is vital. The personnel responsible for the implementation of the Frederick County radio system will be our local Virginia resources; there is no need to bring in resources from other states. Motorola's experience is unmatched in the industry.Today,Motorola Solutions has implemented P25 radio systems in Virginia for the following customers. * Amelia County City of Hopewell Clarke County Loudoun County - Prince William County (on STARS) City of Manassas Dinwiddie County Louisa County* • Richmond International Arlington County City of Manassas Park Fairfax County MWAA Airport' Buchanan County City of Martinsville Fluvanna County Nelson County • Roanoke County (on STARS) City of Norfolk Franklin County ORION(P25)-700MHz • Stafford County Caroline County City of Petersburg Gloucester County ASTRO 25 Overlay • Warren County' Chesterfield County* City of Richmond* Goochland County System: • Westmoreland County * City Newport News City of Roanoke Hanover County • Chesapeake • York County City of Alexandria City of Suffolk Henrico County* • Hampton • State of Virginia's City of City of Virginia Beach Henry County • Newport News Statewide Agencies Radia System(STARS) Colonial Heights* City of Williamsburg Isle of Wight County's • Norfolk Shenandoah County' City of Fairfax City of Winchester James City County • Portsmouth Madison County` • City of Fredericksburg • College of William King George County* • Suffolk - Greene County* • City of Hampton &Mary King William County • Virginia Beach • City of Salem *in progress Designing, installing and supporting all of Frederick County's neighboring P25 systems, Motorola Solutions understands the critical elements required to migrate a live public safety system of this size better than anyone else in the industry. PAGE 54 THE RIGHT SOLUTION MAKES THE DIFFERENCE We are committed to meeting the County's goal of executing a seamless migration to your new P25 network. Our solution provides mission critical radio coverage for your first responders. It also provides added features and benefits that are intuitive to the end users,dispatchers,supervisors and management staff. We believe it is our responsibility as your trusted partner to provide the County with a solution that will meet the users'needs today and into the future. Our solution is a platform for growth that allows additional sites, channels,features and regional partnerships. ti i ADVANTAGES BEYOND P25 Unlike any other vendor,Motorola Solutions offers many solutions above and beyond the P25 standard. Motorola Solutions'P25 solution—called ASTRO 25—offers customers many unique features above the P25 standard,such as:Integrated Voice&Data channels,GPS/Radio resource location,Over The Air Rekeying (OTAR),Over The Air Programming(OTAP),Radio Inhibit,Text Messaging,improved audio quality,encryption security,and many others. PAGE 5 55 PROPRIETARY INFORMATION PROPOSED SYSTEM CONFIGURATION • 9 Simulcast sites • Unified Event Manager Alarm and Control • 6 UHF TDMA Channels at each site with • Upgrade of existing Eventide logging Dynamic Dual Mode to support FDMA recorder • Connection to the State of WV Statewide • 2 site Simulcast VHF Tone and Voice Paging Interoperable Radio Network(WV-SIRN)Core System • Geographically Redundant Prime Sites • Site Development(7 shelters, 1 tower) • Site Connectivity in a loop con iguration with . DiagnostX Radio Performance Monitoring Aviat Networks Microwave and MPLS • ' Subscribers.500 APX4000 portables,540 Reuse 6 existing MCC 7540 Consoles to APX Mobiles, 12 APX4500 Control Stations maximize your investment • 6 UHF Consolettes for dispatch backup ` 22 APX1500 School Safety Control Stations • Eltek DC Power Plant • 5 years of warranty for APX Subscribers • 24/71365 Remote Monitoring by NOC • Mutual Aid interoperability Solution • Network Fault Management • Upgrade of the WV-SIRN Cacapon Site to TDMA llm . .Sft �4 00 (0 0) (cc '))) (01 100, DESIGNED FOR MISSION CRITICAL NETWORK AVAILABILITY High levels of end-to-end reliability and resiliency are required by public safety radio systems. Extreme care and planning has gone into the design in order to provide a robust and resilient radio system. Many layers of redundancy at both the network and component(box)levels: Our design goal is to deliver a system with "no single point of failure."In the rare event that a component, channel, or tower site fails, the system will continue to operate. • Fallback modes of operation • Redundant MPLS Routers • Site Trunking • Dynamic System Resilience Master Sites to • FailSoft provide geographic redundancy • Site Failover • Geographically Redundant Prime Sites • Local Sub-Site Failsoft • 99.999%reliable ring microwave design PROPRIETARY INFORMATION 56 PROPRIETARY INFORMATION MAXIMIZING RADIO COVERAGE FOR YOUR FIRST RESPONDERS The success of any Public Safety Radio Network project is centered on the radio coverage it provides to the radio system users.We have a proven track record of meeting our guaranteed coverage design in Virginia and around the World.This is of particular importance in Frederick County,where mountainous terrain and urban areas pose challenges.The terrain can block radio signals and cause simulcast distortion, and urban areas have larger buildings that are difficult for radio signals to penetrate.Based on our years of experience and our due diligence on this project, Motorola Solutions proposes a 9 Simulcast site UHF Trunked Radio System that is enhanced by coverage from nearby WV-SIRN sites.The 125 engineering man days of coverage analysis has proven that UHF is a more effective frequency spectrum than 700MHz.As described in more detail below,analysis conveys less sites can be used in the UHF spectrum,potentially saving the County millions of taxpayer dollars, In addition, our APX subscriber radios have been engineered to the highest mission-critical standards.When coupled with Motorola infrastructure,system users experience enhanced coverage and functionality. Ensuring that you have required coverage where you need it is fundamental to our network design. Motorola Solutions'team of engineers has run 250+coverage simulations to design the best public safety network for Frederick County, UHF DESIGN ADVANTAGES Motorola Solutions Engineers spent considerable time and due diligence evaluating a 700MH7 design vs. UHF design. Motorola Solutions is proposing a UHF design for the following reasons: • Propagation: UHF band's radio signal can propagate longer distances in a terrain limited scenario compared to the 700 and 800 bands. • Lower Site Count: Due to the high terrains on the west side of the County,to meet the same level of coverage as the UHF band, our analysis indicates it would require adding significantly more sites for the 700 and 800 designs. • Spectrum availability: Motorola Solutions did an in-depth UHF spectrum study and found Frederick County's UHF Channels (WRCV373)as,well as additional UHF channels are available to meet the requirements of our design. • Using existing radio models: Frederick County can leverage the investment of 100s of thousands of dollars in existing Motorola Solutions'APX radios that operate in UHF band today. • Interoperability: First responders can easily interoperate with the numerous UHF systems in the region such as: • Frederick County Public Schools • Morgan County,WV • Northwestern Regional Adult Detention • Berkeley,WV Center • Jefferson County,WV • Shenandoah County,VA . West Virginia State Agencies on SIRN • Hardy County,WV PAGE 7 PROPRIETARY INFORMATION 57 PROPRIETARY INFORMATION REGIONAL MOTOROLA INTEROPERABILITY PARTNERS ■P25UHF P25800MW •SIRN -Winchester -Shenandoah (P25 am MHz) (TOMAJ .P25VHF ■Analog UHF -Clarke •NRAK • •Warren -Frederick. IMixed Model schools •Fmnf Royal ENGINEERING VALUE FOR FREDERICK COUNTY We understand that the County must be good stewards of tax payers'dollars.With much consideration and forethought,we have chosen a design that will maximize radio system coverage per dollar for a cost effective solution. • Reuse all 7 tower sites used by the County today • No Greenfield Sites,which can add civil work costs and risk • Utilize Shenandoah County's Cottontown Road site,which Shenandoah has offered with no site lease costs • Strong predicted signal strength at all Public Schools and Fire&Rescue Stations,reducing the need for BDAs • Providing coverage where you need it.We evaluated the RFP as well as the Frederick County 2035 Comprehensive Plan to focus coverage on areas of future growth • Reuse 6 existing MCC7500 IP consoles • Reuse APX Radios that operate in the UHF band today. • Virtualized prime site architecture provides more resiliency and less hardware to maintain • Upgrade of existing Eventide logging recorder • Reduce site count by leveraging existing radio coverage from nearby WV-SIRN sites In order to design a system that will provide 95%countywide coverage for portable radios in the 12dB service area, several additional Greenfield tower sites would be required at locations in the George Washington National Forest and sparsely populated areas around Rock Enon Springs and Dehaven. No critical buildings identified in the RFP exist in these areas. Removing the George Washington National Forest and Rock Enon Springs from the service area improves our 12dB coverage guarantee to 94.5%countywide. PAGE PROPRIETARY INFORMATION 58 PROPRIETARY INFORMATION GUARANTEED COVERAGE Portable Roundtrip- Portable Roundtrip- 12dB 92 Countywide 20dB in-building 95% At a x f Portable Roundtrip- Mobile Roundtrip- In-street 95%>f Countywide 95%fl Countywide r w 7 t 1 t 3�4 >} ✓ E " { PAGE 9 PROPRIETARY INFORMATION 59 PROPRIETARY INFORMATION APX MOBILE & PORTABLE RADIOS ��� —`~` 6000 ��� SAFETY ������ �������� � � The County's first responders will interact with the P%5radio network through our award-winning APXseries mobiles and portables.These radios were designed with direct input from police,fire,and EMS agencies topmvdethe |oudnnto|eonouthigheo�quo|ityvoice transmissions available.This includes subjecting our radios 1n rigorous testing that exceeds K4|LSTDrequirements.For example,mmuse the same unilfor all 2Gdrop,submersion,dust,and extreme temperature tests, instead ofusing adifferent unit for each,mothe M|L,3TDallows, With APXradios,fie|dusers know that when they Push tuTalk(PTT)or activate their Emergency button,their radio will operate as designed. --------- APXseries radios are capable ofthe most advanced wireless technology available today, including multi-band operation,FDM//TDMA dual access capabilities,WiFi,Bluetooth,security encryption,GPS location and Over-the-Air Programming(OlAP}tofacilitate radio management. - Anadditional feature ofMotorola's offering iuflexibility 10select from the industry's most extensive portfolio ofmobile and portable radios APX 1500 and accessories such uou5OO`Frated Remote Speaker Microphone. The proposed APXradios are software up0mdgob|e10make sure your invnotmontvvi||carry you into the future and grow axyour needs grow.Our proposal includes the models depicted tomeet the Counties requirements. Introducing the new APX NEXT: Industry Leading Features: Simultaneously transmit OGG over LMR and LTE APX 4500 3.5" gorilla glass touch screen Adaptive audio engine 0 4 in Action 5W max speaker Please Ky Multimedia messaging Smartmapping for situational awareness Multi-factor authentication 18 hour battery life PROPRIETARY INFORMATION 60 PROPRIETARY INFORMATION CONNECT SCHOOLS TO FIRST RESPONDERS Motorola Understands the importance of assuring County Schools are safe and able to communicate with f=irst Responders quickly and efficiently.To enhance School Safety, Motorola Solutions has included an APX I boo School Safety control station radio at each of the 22 County public schools at no additional cost to the County. This radio has an oversized orange emergency button allowing school staff to quickly and easily communicate with County 9-1-1 dispatch and first responders.Also,we have included a Conventional Channel Gateway CCGW)to allow School bus drivers to communicate directly with 9-1-1 dispatchers. # i PUBLIC SAFETY ACCESS FOR EVERY SCHOOL r RMF,k Car w OWLS r ,I. L i '`�I I 'II � t •j � _ 4 1 's r61 BROOK THE QUALITY OF OUR PEOPLE MAKES THE DIFFERENCE The success of any project depends upon obtaining and applying the best resources,A highly skilled team makes for a smoothly operating implementation. For the Counties system implementation,Motorola Solutions will bring together a local team of engineers,system technologists, subject matter experts, and qualified subcontractor personnel, all under the direction of an experienced Project Manager who will have overall responsibility for the project. The combined strengths of the Motorola Solutions'projectteam will enable us to successfully balance the project's schedule,technical,and budgetary requirements. 1 Ai 1i 14-- 11111 0 15rOOO 01100 b 00 400+ Employees in Service Service Provider Systems remotely Remotely system 60 countries Professionals Locations monitored around monitoring by the clock Motorola rre; II 62 PROPRIETARY INFORMATION RELIABLE, LOCAL SYSTEM SUPPORT For many decades, Motorola Solutions has provided support to Frederick County with local resources.To further enhance our ability to y - provide world class service and support to the � i ° County, Motorola Solutions purchased the local - Service Support partner in 2097.The Motorola im Support Center(MSC)is located at 236 Airport _. Road Winchester Virginia 22602;approximately t/2 mile from the Frederick County Emergency Communications Center. The MSC is staffed by a the Field Service Team Senior Manager,a System Technologist Specialist,a System Technologist,2 Field Service Technicians,an Installation Technician,and an Administrative Assistant. This staff of Motorola Solutions employees boasts decades of industry Motorola Solutions experience,deep understanding of Frederick Winchester Office and County's Public Safety Operations,numerous , certifications and continuous Motorola Solutions Sr M97 Field Service Team Manager technology training. Motorola Solutions employees and our service partners are located throughout Virginia,West Virginia, Maryland and DC. Some companies believe that having a technician in a van is a"support plan."But in the event of a major system issue, whether man-made or natural disaster,a single resource may fall short.No matter the severity of the incident, Motorola can provide support from many points of presence in and around Frederick County.Crucial to the ongoing support of the system is the County's confidence in and comfort level with Motorola Solutions'comprehensive support strategy.Motorola will provide comprehensive system support services including:247 remote network monitoring from our System Support Center(SSC)in Elgin, Illinois,Network Hardware repair,depot repair of parts,24x7 Help Desk Technical support,2 hour local on-site response,4 hour restoration,preventive maintenance and anti-virus software patches.Also,we are offering a lifecycle plan which is critical for the minimum 15 year life of the network.These support services will ensure that the Counties'radio network maintains maximum uptime performance to provide the highest grade of service to the radio user. Qr)Service Provider Qi1 Stall Office i Qrt Repair Depot C I � Frederick County Motorola Solutions local Support for Frederick County PROPRIETARY INFORMATION 63 PROPRIETARY INFORMATION GOING ABOVE AND BEYOND Motorola's goal is to not only meet your requirements but,to exceed them to deliver the best public safety communications system for your first responders. Here are examples where our proposed design goes above and beyond. p�tJ r. { . Coverage—Strong Signal Strength at all Schools and Durability—Motorola Radios exceed the MIL-STD Fire&Rescue stations. Specs.We do above and beyond testing to our radio products to assure the radio works in any and all Subscriber Maintenance—DiagnostX solution to support environments. ease of subscriber maintenance. Audio Performance—Motorola radios have the loudest Warranty—Five years of warranty on subscribers. speaker in the market at 3 watts but also with as little as Warranty for subsequent subscriber purchases will 0.9%distortion levels in intelligibility.We have the best always be one year from shipment and not tied to system noise suppression in the market with multiple noise warranty. Repair bank in Year 6. algorithms and our adaptive beam forming technology. Nothing in the industry comes close. Warranty and Maintenance—Support from local Motorola Solutions Service Center Y2 mile from the ECC. Integrated Voice&Data([V&D)—Motorola has included the hardware for IV&D.To use an IV&D application,the School Integration—School Safety Control Stations for County will only need to purchase licenses. all of Frederick County Schools(22 schools). MPI_S—Motorola has proposed redundant MPLS routers RF Electrical Performance—Motorola radios have the at all the sites on the microwave loop to allow better highest RF Electrical specifications in the market for all bandwidth utilization control, better data prioritization public safety radios. across the network, better transport management and to allow better segregation of traffic.A hardware refresh of the MPLS routers is included in the lifecycle plan. PAGE 14 PROPRIETARY INFORMATION 64 PROPRIETARY INFORMATION WHY MOTOROLA SOLUTIONS: COVERAGE • 95%coverage reliability coverage for portable radios in the 20 dB in-building service area • 95%fl coverage reliability for mobile radios countywide • 92%coverage reliability coverage for portable radios in 12dB buildings countywide TRUSTED, LOCAL SUPPORT • 24x7x365 network monitoring • Annual Preventative Maintenance • Software upgrade plan • Network Hardware Repair • Lifecycle and security plan • Local, knowledgeable, reliable Motorola service shop for on- site support • Motorola Experienced Project Manager and Lead Engineer • Local Motorola Support Center • Available Resources across Virginia,West Virginia,Washington DC and Maryland RELIABILITY • System designed to withstand multiple system and component failures • Backup control stations for dispatch and several layers of fallback modes of operation EXPERIENCE • 750+ P25 systems deployed • 46 of 50 statewide systems • Ability to upgrade on a live system without system outages or loss of functionality IP TECHNOLOGY • ASTRID 25 platform for voice and data • GPS enabled mobiles and portables(with System Option) • Infrastructure and subscriber features that go beyond the • Broadband PTT capable with WAVE 5000 P25 standard • Available Optional Features:Wi-Fi,LTE,Location on PTT,Remote • Secure Encryption Capable User Alias Updates,Personnel Accountability,Geofencing,Over the Air programming • Reuse 6 existing MCC7500 IP consoles • Reuse existing logging recorder • Reuse APX UHF capable radios • Virtualized Prime Sites—less HW to maintain • Reduce site count by leveraging existing radio coverage • No Greenfield Sites from nearby WV-SIRN sites" RESULTS • Guaranteed public safety grade coverage • Award winning rugged APX portable and mobile radios • Robust and reliable infrastructure for mission critical • Comprehensive service from our vast network of local communications resources • Capacity to meet your needs today and a scalable platform • Direct interoperable communications with State and local for future growth neighbors PAGE 15 PROPRIETARY INFORMATION 65 f, ' N 5� Motorola Solutions is passionate about exceeding your expectations.We have a unique view of the future of public safety communications, because we are actively creating the future of communications technology. Through research and development, strategic partnerships, and acquisitions,we are charting the landscape of the next generation of public safety. From our CEO to each Motorola employee based in Virginia, our hope is to earn the opportunity to serve Frederick County's communications needs today and well into the future. For more information, please visit us on the web at: www.motorolasolutions.com MOTOROLA SOLUTIONS Motorola Solutions,Inc,500 West Monroe Street,Chicago,IL 60561 U.S.A.motorolasolutions.cum MOTOROLA,MOTO,MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under ficerse.All othertrademarks are the property of their respective owners.©2016 Motorola Solutions,Inc.All rights reserved, 66 67