049-13Employee of the Month Resolution
Awarded to.
Beverley Ho Rosato
WII EREAS, the Frederick County Board of Supervisors recognizes that the County's
employees are a most important resource, and,
WHEREAS, on September 9, 1992, the :Board of Supervisors approved a resolution
which established the Employee of the Month award and candidates for the award may be
nominated by any County employee; and,
WHEREAS, the Board of Supervisors selects one employee, from those nominated,
based on the merits of outstanding peifiormance and productivity, positive job attitude and
other noteworthy contributions to their department and to the County; and,
WIEREAS, Beverley H. Rosato who serves the Commissioner of the Revenue Business
Division was nominated for Employee of the Month; and,
ViTIITEREAS, Beverley H. Rosato is being awarded for her loyalty and commitment to
her position as Chief Administrator. In addition to welcoming and educating new County
brisiju%ses, Beverley goes beyond the specific duties of her office by explaining where to obtain
orrilership struct rhig information, providing other business r esources, and ha`4rg a staff
iiot-ary public available. One of Beverley s most notable accomplishments inchrdes the forefront
of iauplementing a website with the availability of 24- hour, 7 -days a week access to the current
31 prixctable bitsiuess- related forms and instruction sheets, as well as 19 user-friendly business
online programs. As a result County expenses for issuing required forms have been
substantially reduced. She has also encouraged tax payers to go green", which has resulted in
tremendous success for the 2013 season where 72.7% of business renewals were completed online.
Beverley is to be comanended for her initiative and dedication.
NOW, THEREFORE BE IT RESOLVED, by the Frederick C,oaxnty Board of
Supervisors this 24 day of April, 2013, that Beverley H. Rosato is hereby recognized as the
nede ick County Employee of the Month for April 2013; and,
BE IT FURTHER RESOLVED that the Board of SuperTisors extends gratitude to
Beverley H. Rosato for her outstanding performance and dedicated service and wishes her
continued success in future endeavors; and,
BE IT FURTHER RESOLVED, that Beverley H. Rosato is hereby entitled to all of
the rights and privileges associated with her award.
County of Frederick, VA Board of Supervisors
Richard C. Shickle, Chairman
__�s. #049 -11
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County of Frederick
Paula A. Nofsinger
Director of Human Resources
(540) 665 -5668
FAX: (540) 665 -5669
pnofsing @co.frederick.va.us
TO: Board of Supervisors
FROM: Lynsey Orndorff, HR General
DATE: April 17, 2013
SUBJECT: Employee Recognition
Please find an attached resolution recognizing Beverley H.
Rosato of the Commissioner of the Revenue for Employee of
the Month, April.
She plans to attend the April 24th Board Meeting to accept her
award.
Thanks
107 North Kent Street Winchester. VA 22601 -5000
I
County of Frederick
40 Employee of the Month
Nomination Form
Outstanding service can be demonstrated in many ways, but it always involves more than just good job performance.
An employee can be outstanding for suggesting improvements that result in greater efficiency, improved service, or cost
savings; for leadership in departmental activities, for the department's goals or for the goals of the county as a whole_
Outstanding service includes job performance that clearly exceeds requirements.
The Board of Supervisors must discount generalities not supported by specific examples of activities which support the
nomination. Remember, there is no way to know whether specifics are missing by accident or because they do not
exist. If you believe an employee has made an outstanding contribution, give specific examples of what they have done.
Nominations are not judged on how well you write. However, they are judged on the facts presented.
Employee Name: Bev Rosato Department: Commissioner of the Revenue
Nomination Submitted By: Heidi La[gent, Felicia Andre, L+
Department: Commissioner of the Revenue
Nominator's Signatures:
s - �—
GG?yL�.
li hann Miller Lorraine Mossbur
Date: t
Date
Date:
Date:
Reason for Nomination (please be specific, precise, and definite):
Bev Rosato is the Chief Administrator of the Commissioner of the Revenue's Business Division who handle:
• Business licenses: issue /adjust 7,000 accounts annually (includes ins /outs)
• Business equipment /furnishings, manufacturing (M &T), and processor taxes: handle approx. 4900 annual
returns
• Consumer taxes= meals (food & beverage) and lodging (transient occupancy): process initial registration and
approx. 133 monthly tax filings
• Short -term rental business property tax: handle annual registration and approx. 24 quarterly filings
Bev:
• oversees the welcoming and educating of new County businesses by providing them with staff - designed
brochures, contact information, and important deadlines
• personally assists businesses with the multi -step initial license application and annual renewal application
• goes well beyond the specific responsibilities of the Commissioner's office in helping businesses with their
initial set up by explaining where to obtain ownership structuring information, referring some to the Lord
Fairfax Small Business Center and /or the State Corporation Commission, providing other business resources,
and having a staff notary public available
• was at the forefront of implementing a website with not onlyvital information but the availability 24
hours /day, 7 days /week of the current 31 printable business- related forms or instructional sheets as well as 19
user - friendly business online programs — thereby eliminating the need for business owners to wait in long lines
as well as substantially reducing County expenses for the cost of paper, ink, postage and administrative time
associated with the printing, mailing, and receiving back of annual and other required forms
• has encouraged taxpayers to "go green" and again achieved a tremendously successful result -- for the 2013
season: out of 3,421 business licenses that were renewed by the March 1 deadline, 2,488 or 72.7% were done
online; plus, there was a 32.4% increase in business equipment returns that were filed online this year by the
March 15 deadline!
• was the County employee who tested the software system for online business license application and renewal
as it was being developed and refined by Bright & Associates Inc. over several years (Frederick County was the
only locality in the Commonwealth with a representative to do this testing)
• continues to contribute suggestions for updating or improving this online software system which is now used
by multiple localities in Virginia
• brought about the integration of the business license renewal online program with Laserfiche so that an online
renewal is immediately transmitted to its proper file location in the document management system, thus
saving a huge amount of both time and money by eliminating the need for a staff member to print, scan, and
file each of the thousands of business license annual renewal applications
• initiated the process of sending businesses multiple mass email reminders so they can meet a deadline'or due
date to avoid payment of penalties
• has designed forms /website to include personal phone extensions & emails for direct contact with staff, and
provides multiple options for businesses to transmit information /documents back, such as online, fax, email,
mail, and phone
• has taken on the time - consuming task of working with the County Attorney on legal issues and updating the
County's Code due to Frederick County's population growth and resulting business base expansion, including
the presence of types of businesses not heretofore in the Coun
As Bev's staff, we know her work ethic is exceptional. She is very knowledgeable and always encourages us to
further our knowledge. Everything she knows, she has made sure that we are aware of so that we can help
taxpayers in her absence. If Bev does not have the answer, she will find it for you rather than leave you "out in
the cold" to figure it out yourself. She is always looking for new ways to make our jobs easier and more
efficient, and guides us to come up with ideas as well. Bev has patience and passion for her work. She is fair,
giving, caring, respectful, and very approachable. Because of Bev, we have a smooth - running, productive team
who work well under pressure to meet tight deadlines and achieve our goals.
HR Section: Received: Emailed to HR Committee: